Tender Timeline
Tender Title: Customized AMC/CMC for Pre-owned Products - Dental Chair Repairing
Tender Reference Number: GEM/2025/B/6112887
Issuing Authority: Health & Family Welfare Department, Gujarat
The Health & Family Welfare Department of Gujarat is inviting tenders for Customized Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) for pre-owned dental chairs. This tender aims to ensure the longevity and optimal performance of essential dental equipment by addressing all repair and maintenance needs.
Scope of Work and Objectives
The primary objective of this tender is to solicit qualified service providers to provide specialized maintenance and repair services for a total of 95 pre-owned dental chairs. The successful bidder will be responsible for regular servicing, timely repairs, and availability of technical support to ensure that the dental chairs are operational and compliant with quality and safety standards.
Eligibility Criteria
Participants are required to meet certain eligibility requirements to submit their tenders. These include:
- Registration as a legal entity in India.
- Experience in the maintenance and repair of dental equipment.
- Ability to provide service support in Gujarat within stipulated timeframes.
Technical Requirements
Eligible bidders must conform to specific technical specifications that include:
- Proficient knowledge of dental chair mechanisms and repair processes.
- Availability of necessary tools and spare parts.
- Qualifications and experience of technical staff assigned to the project.
Financial Requirements
Bidders must demonstrate financial stability through required certificates which may include:
- Balance Sheets for the past three financial years.
- Proof of sufficient liquidity to undertake the contract.
- Insurances that cover the maintenance activities.
Document Submission Details
All proposals must be submitted electronically through the designated online portal. Each submission must include:
- A duly filled and signed tender document.
- Compliance documents.
- Technical and financial bids separately in specified formats.
Special Provisions
The tender has special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, promoting participation in the public procurement process. MSEs may be eligible for benefits, including price preference in bid evaluations.
Evaluation Process
The evaluation of tenders will adhere to a structured assessment methodology focused on:
- Compliance with technical requirements.
- Cost-effectiveness of financial proposals.
- Past performance and experience in relevant projects.
Delivery Locations
The service deliverables will primarily be focused within Gujarat. Bidders should ensure they have the capacity to mobilize resources quickly across various locations as required.
Contact Information
For any queries regarding the tender, bidders may refer to the official website of the Health & Family Welfare Department for further assistance.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered legal entity in India, possessing experience in the maintenance and repair of dental equipment, and having the ability to provide adequate support services within Gujarat. Bidder’s compliance with these requirements is crucial to ensure participation in the tender selection process.
Participants are required to submit several required certificates demonstrating their financial stability and technical capability. This includes statutory registration certificates, GST registration, previous experience records, and relevant financial statements, all aimed at ensuring that bidders can meet the service demands associated with the maintenance of pre-owned dental chairs.
The registration process involves accessing the designated online platform specified by the Health & Family Welfare Department, creating a user account, and following the step-by-step instructions to register. Bidders must ensure that all required documents are uploaded in the accepted formats to avoid disqualification.
Bidders are required to submit documents in specific accepted document formats including PDF for technical documentation and Excel or prescribed forms for financial bids. Ensuring that documents are well-organized and formatted correctly can significantly influence the evaluation process.
The tender includes special provisions that favor Micro, Small, and Medium Enterprises (MSEs), providing them with opportunities for price relaxation in bid evaluations and simpler documentation processes. This initiative aligns with fostering domestic businesses and empowering small-scale entities in public procurement.
Price evaluation will be based on a comparative analysis of the financial bids submitted, focusing on cost-effectiveness while ensuring compliance with the technical requirements. Payment terms will typically involve phased payments related to service milestones achieved and completed work verification, providing both security and assurance for the department and bidders alike.
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