Tender Timeline
Tender Title: Healthcare Kitchen and Dietary Service
Reference Number: GEM/2025/B/6110815
Issuing Authority: Health & Family Welfare Department Gujarat
Scope of Work and Objectives
The primary objective of this tender is to provide comprehensive healthcare kitchen and dietary services for various wards within a healthcare facility. The scope includes services for General Wards, Private Wards, Isolation and Quarantine Wards, ICUs, Recovery Rooms, and other hospital areas. Key tasks encompass the preparation of a full diet menu for adult patients, soft diet menus, liquid diet menus, and protein diets tailored to specific patient requirements. The successful bidder will manage dietary needs ensuring compliance with health standards and optimal nutrition for patient recovery.
Eligibility Criteria
To participate in this tender, bidders must meet specific eligibility requirements, including:
- Registered as a legal entity in the healthcare and dietary services sector.
- Demonstrated experience in providing similar services to healthcare institutions.
- Compliance with all necessary local and national health regulations.
Technical Requirements
Bidders are expected to adhere to the following technical requirements:
- Proven capability to prepare and deliver diverse dietary menus to meet varying patient needs.
- Staff proficiency in food safety and nutrition standards, tailored to hospital environments.
- Ability to service a total quantity of 2,280 meals including various dietary restrictions.
Financial Requirements
Participants must provide financial documentation demonstrating their ability to fulfill the contract. This may include:
- Business financial statements
- A detailed cost proposal that aligns with the pricing structure outlined in the tender documentation.
Document Submission Details
All submissions must be presented electronically. Bidders are required to submit their service proposals alongside:
- Relevant certificates of compliance and qualification.
- Detailed technical and financial bids.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and provides specific benefits or concessions for startups, thus fostering entrepreneurship in the healthcare service domain.
Evaluation Process
The evaluation of tenders will be based on a comprehensive assessment of the submitted proposals, focusing on:
- Compliance with eligibility and technical requirements.
- Financial stability and pricing proposals.
- Past performance on similar contracts.
Delivery Locations
Services will be provided across designated wards within the healthcare facility as confirmed in the tender documentation.
Contact Information
For further inquiries, please ensure to review the official documentation as direct contact details have not been provided in this tender.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
12 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with a valid license to operate in the healthcare sector, experience in providing kitchen and dietary services, and adherence to local health regulations. It is essential that bidders demonstrate their capability to meet the diverse dietary needs of patients across various wards in healthcare facilities.
Bidders must meet stringent technical specifications, including the ability to prepare diverse meal types ranging from liquid to protein diets tailored to specific patient needs. Additionally, staff qualifications should highlight training in food safety standards and the ability to maintain high hygiene levels in accordance with hospital protocols.
The Earnest Money Deposit (EMD) may be specified within the tender documentation and is required to ensure the seriousness of the bidders. This deposit protects the issuing authority and may be refundable upon completion of the tender process or in cases of non-selection.
Proposals must be submitted electronically through the designated platform as outlined in the tender documentation. It is crucial for bidders to ensure their submissions include all required documentation in accepted formats to avoid disqualification.
Yes, there are specific benefits and provisions tailored for Micro, Small, and Medium Enterprises (MSEs) included within this tender, aimed at promoting increased participation from smaller firms. Compliance with ‘Make in India’ policies and local content procurement rules will further support fair competition and contribute to the growth of the indigenous business ecosystem.
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