Health and Family Welfare Department Chhattisgarh Tenders (GEM/2025/B/6129623)
Healthcare Kitchen and Dietary Service - General Ward; Diet; Full Regular Diet, Soft Diet, Liquid D

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Tender Title: Healthcare Kitchen and Dietary Service
Reference Number: GEM/2025/B/6129623
Issuing Authority: Health and Family Welfare Department Chhattisgarh
The Healthcare Kitchen and Dietary Service tender encompasses a crucial service operation aimed at providing comprehensive dietary support to various healthcare facilities. This tender seeks proficient service providers capable of executing a range of dietary services specifically tailored to the diverse needs of patients across healthcare institutions including General Wards, Pediatric Wards, and specialized diets for specific patient conditions.
Scope of Work and Objectives
The primary objective of this tender is to establish a service contract for the supply of food and dietary services within healthcare settings. This includes the preparation and distribution of specific diet plans such as Full Regular Diet, Soft Diet, Liquid Diet, Pediatric Diet, Diabetic Diet, Burn Diet, and High Protein and High Calorie Diet. The selected service provider will be responsible for meal planning, preparation, serving, and ensuring compliance with health standards, thereby promoting overall patient well-being through nutrition. The scope also extends to providing morning tea, snacks, breakfast, lunch, and evening meals while maintaining an utmost emphasis on quality and hygiene.
Eligibility Criteria
Eligibility for this tender is critical to ensure that qualified service providers engage in providing healthcare dietary services. The eligibility criteria encompass being a registered entity with a valid registration under relevant authorities, demonstrating experience in similar dietary service contracts, and adherence to health and safety regulations.
Technical Requirements
Bidders must present a robust proposal that outlines their ability to meet specific technical requirements. This includes the capabilities to prepare diverse meal plans, maintain high-quality food standards, and deploy adequately trained staff to manage dietary needs in a healthcare setting. A sound understanding of dietary restrictions and nutritional requirements, especially for patients in critical care, is essential.
Financial Requirements
The financial requirements for bidders involve submitting a detailed budget outlining costs associated with food procurement, labor, and overheads. Bidders are encouraged to demonstrate their financial stability to assure successful execution of the contract.
Document Submission Details
Interested parties must ensure that all required documents are accurately compiled and submitted as per the specified guidelines. It is important to verify all submission formats and necessary certifications to uphold compliance with tender standards.
Special Provisions
This tender offers benefits specifically designed for Micro, Small, and Medium Enterprises (MSEs) and Startups, fostering a competitive landscape that encourages diverse participation. These provisions aim to boost local industry participation in the healthcare sector.
Evaluation Process
Proposals will undergo a meticulous evaluation process focused on assessing technical capabilities, financial viability, compliance with standards, and the overall value offered. This assessment will ensure that the most competent bidders are awarded the contract.
Delivery Locations
The delivery of services will be required at designated healthcare facilities within Chhattisgarh. Providers should be prepared to navigate logistical elements including timely deliveries to various wards and departments.
Contact Information
For further details and specific inquiries, bidders may refer to the official communication channels of the issuing authority, which facilitates clarifying any uncertainties regarding the tender.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing relevant experience in healthcare dietary services, and compliance with health regulations. Bidders need to demonstrate expertise in managing large-scale meal preparations suitable for diverse patient needs.
Bidders must adhere to the highest quality standards in food preparation, ensuring compliance with dietary specifications for patients with various health conditions. All meals should be prepared in a hygienic environment, following strict nutrition guidelines, and delivered timely to respective wards.
An Earnest Money Deposit (EMD) is required to bid on this tender, functioning as a financial guarantee of the bidder’s commitment. The amount varies depending on the scale of the project but is critical to securing interest in the tender.
Bidders must follow specified submission methods, which typically include electronic submissions through the designated tendering platform along with any physical documents as necessary. Submission formats will be clearly outlined in the tender documents.
The tender incorporates provisions favoring Micro, Small, and Medium Enterprises, aimed at enhancing participation from local businesses. These may include relaxed eligibility standards, financial assistance, or other support mechanisms to facilitate greater involvement in healthcare supply services.
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