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Tender Title: Customized AMC/CMC for Pre-owned Products - Providing Refrigerator Maintenance Work
Tender Reference Number: GEM/2025/B/6168815
Issuing Authority: Health & Family Welfare Department, Gujarat
Overview
The Health & Family Welfare Department of Gujarat has issued this tender for the Customized Annual Maintenance Contract (AMC) / Comprehensive Maintenance Contract (CMC) for the maintenance of pre-owned refrigeration units. This procurement aims to ensure efficient operation, longevity, and optimal performance of refrigerator systems, essential for healthcare facilities.
Scope of Work and Objectives
The primary objective of this tender is to establish a contract for refrigerator maintenance services, which includes but is not limited to:
- Routine checks and preventive maintenance of refrigeration equipment
- Emergency repairs and replacements
- Comprehensive servicing, including cleaning and performance testing of refrigeration units
- Documentation of maintenance history and service reports
The contractor will be responsible for maintaining 113 refrigerator units, ensuring they comply with stringent health guidelines, thereby ensuring the equipment operates efficiently to support healthcare initiatives across the state.
Eligibility Criteria
To qualify for this tender, bidders must:
- Be a registered entity capable of undertaking maintenance work.
- Possess prior experience in similar maintenance contracts.
- Demonstrate a technical team capable of executing comprehensive maintenance tasks.
- Comply with local laws and regulations regarding the provision of maintenance services.
Technical Requirements
Bidders must comply with the following technical specifications:
- Possession of necessary tools and equipment for refrigerator maintenance.
- Capability to provide quality assurance and meet established health safety standards.
- Must deploy technicians who have undergone relevant training and certification in refrigeration maintenance.
Financial Requirements
Bidders are expected to submit:
- A detailed price proposal outlining costs for maintenance services.
- Evidence of financial stability both in terms of licensing and previous contracts.
- Compliance with terms related to performance security as per the tender guidelines.
Document Submission Details
All proposals and supporting documents must be submitted electronically in PDF format. The submission should include:
- A completed bid document.
- Company profile and relevant experience.
- Technical and financial proposals in separate files.
Special Provisions
The tender provides special benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, which may include:
- Exemption from certain fees.
- Incentives for proposal participation.
Evaluation Process
Tenders will be evaluated based on:
- Compliance with eligibility and technical requirements.
- Cost-effectiveness of the financial proposal.
- Experience and credibility of the bidding entity in terms of similar contracts.
Delivery Locations
The services will be required across various healthcare facilities within Gujarat, each housing refrigerator units needing regular maintenance.
Contact Information
For further clarification regarding this tender, individuals may contact the Health & Family Welfare Department.
Conclusion
This GEM/2025/B/6168815 tender offers an exciting opportunity for qualified businesses to engage in the essential work of maintaining refrigeration units vital for healthcare operations, enhancing service delivery, and ensuring health standards are maintained within the state of Gujarat.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
17 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with valid operational licenses, demonstrating previous experience in similar maintenance contracts, and possessing a qualified technical team capable of executing refrigeration maintenance services. Additionally, bidders must comply with local legal and regulatory frameworks relevant to the service sector.
To participate in this tender, bidders must submit relevant certificates that validate their business registration, prior maintenance contracts, and accreditation that proves their workforce’s qualifications in refrigeration maintenance. These documents are essential to demonstrate compliance with the quality and safety standards expected in healthcare-related services.
The registration process for participating in this tender requires bidders to complete their company registration on the designated procurement platform. Following this, they must create an account, upload the necessary documents, and submit their proposals before the specified submission deadline. Ensure you follow all guidelines to achieve a successful registration.
For submission of documents regarding this tender, only PDF format is accepted. It is essential that all bids and supporting files are meticulously prepared and converted to PDF before submission to ensure compatibility and to preserve formatting and detail during the review process.
The performance security required for the tender will typically be a percentage of the contract value, aimed at ensuring successful execution of work as per the contract terms. The specifics will be detailed in the tender documents, and bidders must be prepared to submit this as part of their financial proposal to confirm their commitment to fulfilling the contract obligations.
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