Tours and Travel Services

Tender Title: Tours and Travel Services

Reference Number: 10c9c0918

Issuing Authority:

Health and Family Welfare Department Chhattisgarh

Scope of Work and Objectives:

The Tours and Travel Services tender seeks qualified vendors to provide comprehensive travel and accommodation solutions, including ticket bookings for air, train, and bus, as well as hotel and resort reservations. Essential services also include pick and drop transfers and any additional travel-related assistance required. The overarching objective is to streamline travel arrangements for officials and beneficiaries while ensuring high standards of service and efficiency.

Eligibility Criteria:

To apply for this tender, vendors must meet specific eligibility requirements. These include being a registered entity with valid business licenses, demonstrating prior experience in providing similar services, and maintaining a high standard of customer service. Vendors should also have the capability to cater to varying travel needs, including both domestic and national travel requests.

Technical Requirements:

The technical requirements for participation include providing adequate documentation related to the services offered, having a robust reservation system, and the ability to produce and deliver travel itineraries on short notice. Vendors must demonstrate compliance with relevant safety and health regulations to ensure customer safety during transportation and accommodation.

Financial Requirements:

Vendors must provide a financial proposal that outlines detailed pricing for each component of the service, including ticketing, accommodation, and special packages. The pricing must reflect the total cost for 130 clients over the specified period. Additionally, vendors should include information on any potential discounts or packages available.

Document Submission Details:

All necessary documents must be submitted by the prospective bidders in the prescribed format, as outlined in the tender documents. This may include financial statements, proof of registration, previous project references, and any certifications relevant to the travel and tourism industry.

Special Provisions:

This tender includes specific provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. Vendors fitting this profile may receive preferences during the evaluation process, promoting local businesses and innovative services as part of the tender outcome.

Evaluation Process:

The evaluation of submitted bids will follow a structured process, focusing on both technical capabilities and financial competitiveness. Proposals will be assessed based on demonstrated previous experience, service quality, response time, and pricing structure. Compliance with specified eligibility criteria is critical to advancing in the evaluation process.

Delivery Locations:

Services delivered under this tender will primarily cover travel arrangements within the state of Chhattisgarh and across national locations as required by the Health and Family Welfare Department.

Contact Information:

For any queries or additional information regarding the tender, participants are encouraged to connect with the Health and Family Welfare Department Chhattisgarh using the details provided in the tender document.