Tender Title: Annual Maintenance Service for Air Conditioners

Reference Number: GEM/2025/B/6167793

Issuing Authority: Health and Family Welfare Department Chhattisgarh

Scope of Work and Objectives

The Health and Family Welfare Department of Chhattisgarh invites bids for Annual Maintenance Service for Air Conditioners. The main objective of this tender is to ensure optimal functioning and maintenance of air conditioning units through regular inspections, servicing, and repairs. This service will cover a total of 285 air conditioning units, ensuring that they operate efficiently throughout the year.

Eligibility Criteria

To participate in this tender, bidders must fulfill specific eligibility requirements. Potential bidders must be registered entities capable of providing relevant maintenance services. They should demonstrate experience in handling similar projects, along with the necessary technical capabilities and qualified personnel to carry out the maintenance and repair work effectively.

Technical Requirements

Bidders are expected to adhere to stringent technical specifications to ensure quality service delivery. This includes the ability to provide regular maintenance checks, emergency repairs, and management of breakdowns, along with offering genuine spare parts as per requirement. All maintenance work performed must comply with industry quality standards.

Financial Requirements

Bidders must submit a comprehensive financial offer, detailing costs associated with the annual maintenance service along with any potential additional charges. A performance security deposit may be required post-award to safeguard against non-performance. All bidders should comply with the financial guidelines outlined by the issuing authority, ensuring transparency and competitiveness in pricing.

Document Submission Details

All submissions must be made electronically through the specified e-procurement system. Bidders are required to submit their proposals in accepted document formats as indicated in the tender documentation. Each submission should include the necessary documentation as defined under the evaluation criteria, along with any necessary certificates.

Special Provisions

Provisions will be available for Micro, Small, and Medium Enterprises (MSEs) and startups, allowing them to participate in the bidding process with certain benefits. This initiative encourages local businesses to contribute to the tendering process, enhancing local economic growth.

Evaluation Process

The submitted tenders will undergo a thorough evaluation process based on compliance with technical and financial requirements. Factors such as price competitiveness, quality of service, and past performance will be critically examined to ensure that the chosen bid meets the standards set forth by the Health and Family Welfare Department of Chhattisgarh.

Delivery Locations

The services rendered under this tender will be applicable across various locations defined by the Health and Family Welfare Department, ensuring accessibility to all relevant government facilities that utilize air conditioning units.

Contact Information

For further details or inquiries, bidders are encouraged to contact the issuing authority directly through the appropriate channels listed in the tender documentation. Ensure that all communications are routed through the official procurement portal to maintain transparency and integrity in the tendering process.