Health and Family Welfare Department Chhattisgarh Tenders (GEM/2025/B/6136469)
Catering service (Duration Based) - Veg; breakfast,lunch,snacks/high tea, dinner; Regular Thali
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Tender Title: Catering Service Tender
Reference Number: GEM/2025/B/6136469
Issuing Authority/Department: Health and Family Welfare Department Chhattisgarh
The Catering Service Tender invites bids for the provision of a comprehensive catering service that encompasses a variety of meal options, including breakfast, lunch, snacks/high tea, and dinner, all served in the form of Regular Thali. The tenders are being sought to meet the dining requirements for a total quantity of 120 meals daily over a specified duration as part of regular health service operations.
Scope of Work and Objectives
The main objective of this tender is to select a qualified vendor who can deliver high-quality catering services that meet the nutritional and dietary needs of the clientele served by the Health and Family Welfare Department. The selected vendor will be responsible for preparing and distributing vegetarian meals as specified, ensuring high standards of hygiene and food safety protocols. The scope of work includes:
- Provision of daily breakfast, lunch, snacks/high tea, and dinner.
- Meal preparation adhering to nutritional guidelines and dietary requirements.
- Management of meal logistics including preparation, transportation, and service.
Eligibility Criteria
To participate in this tender, bidders must meet the following eligibility criteria:
- Be a registered catering service provider with appropriate licenses.
- Demonstrate experience in providing similar services to government or large institutions.
- Have a quality assurance and control mechanism in place.
Technical Requirements
The technical requirements for this tender include:
- Ability to provide vegetarian meals in a specified Regular Thali format.
- Compliance with local food safety and hygiene regulations.
- Capability to execute catering services for large groups efficiently.
Financial Requirements
Bidders must demonstrate stable financial health and provide evidence of:
- Adequate bank references or financial statements.
- Pricing of the services in a transparent manner.
Document Submission Details
All documents related to the tender must be submitted electronically through the designated submission platform or email, as specified by the issuing authority. Proper file formats and naming conventions must be adhered to during the submission process.
Special Provisions
This tender includes specific provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging participation from these sectors. Bidders that qualify as MSEs may enjoy benefits like relaxed eligibility criteria and financial assistance measures as prescribed by the state government to foster local enterprises.
Evaluation Process
The evaluation of bids will be carried out based on pre-defined criteria assessing both technical and financial aspects. Factors such as quality, service delivery capability, experience, and pricing will significantly influence the decision-making process.
Delivery Locations
Services will be rendered in locations specified by the Health and Family Welfare Department within their operational jurisdictions, ensuring timely meal delivery to all clients.
Contact Information
For queries and additional information, prospective bidders are encouraged to consult the official website of the Health and Family Welfare Department, or directly reach out to their official contacts listed on the tender page.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered catering service provider with the necessary licenses, demonstrating relevant experience in serving institutions, and ensuring compliance with food safety and hygiene standards.
Bidders must include certificates proving their registration as a service provider, food safety licenses, and any other relevant documentation that demonstrates compliance with local regulations, ensuring the services meet both quality and safety standards.
The registration process typically involves filling out the registration form available on the tender portal and submitting the necessary documents, including proof of eligibility and experience, ensuring adherence to the submission guidelines.
Accepted document formats usually include PDF and Word files for proposals and supporting documents. Bidders should ensure that all files are properly named and formatted to facilitate a smooth evaluation process.
Bidders must specify their payment terms clearly in their proposals. An Earnest Money Deposit (EMD) may also be required to secure participation, which will be refunded upon conclusion of the tender process for non-selected bidders, while performance security must be submitted by the successful bidder as a safeguard against non-compliance.
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