Tender Title: Annual Maintenance Service for Air Conditioner

Tender Reference Number: GEM/2025/B/6134357

Issuing Authority:

Health and Family Welfare Department Chhattisgarh

Scope of Work and Objectives:

The Annual Maintenance Service for Air Conditioner tender requires the successful bidder to provide comprehensive maintenance, repair, and servicing for air conditioning units across various locations specified by the Health and Family Welfare Department of Chhattisgarh. The objective is to ensure the uninterrupted function of air conditioning systems by implementing regular maintenance and timely repairs, thus enhancing energy efficiency and extending the lifespan of units.

Eligibility Criteria:

To qualify for this tender, bidders must be registered entities complying with the legal requirements set forth by government regulations. Bidders are expected to demonstrate previous experience in providing similar maintenance services, with a robust portfolio of clients and successful project completions. Additionally, financial stability will be evaluated as part of the eligibility criteria.

Technical Requirements:

The bidder must adhere to specific technical standards in executing maintenance tasks. This includes but is not limited to:

• Regular inspection schedules
• Compliance with manufacturer's guidelines for all maintenance activities
• Use of certified and trained technicians for repairs
• Availability of necessary tools and equipment to perform maintenance tasks efficiently

Financial Requirements:

Bidders will be required to submit a detailed financial proposal that includes all costs associated with the annual maintenance service. This proposal should reflect transparency in pricing, outlining costs for regular maintenance as well as potential repair services that may be needed throughout the contract duration.

Document Submission Details:

Bidders must submit their proposal along with supporting documents electronically through the designated online platform. Key documents include:

• Company registration and licenses
• Financial statements
• Previous project references
• Technical capability statements
• Service-level agreements

Special Provisions:

The tender reserves certain provisions that promote the participation of Micro, Small, and Medium Enterprises (MSEs) and startups. Encouraging a diverse range of bidders enhances competition and innovation within the public procurement space.

Evaluation Process:

The evaluation of bids will focus on both technical and financial submissions. Bidders may be assessed on their approach to maintenance, prior experience, technical expertise, and financial viability. A scoring system will be used to ensure a transparent selection process, prioritizing quality and cost-effectiveness.

Delivery Locations:

Services are to be delivered at specified facilities across Chhattisgarh as outlined by the Health and Family Welfare Department. Bidders should be prepared for logistics that encompass multiple locations and regional compliance.

Contact Information:

For further inquiries regarding the tender, bidders are expected to refer to the official channels outlined during the submission process. It is crucial to ensure that all communications are documented appropriately.