Health and Family Welfare Department Chhattisgarh Tenders (GEM/2025/B/6149058)

Tender Title: Customized AMC/CMC for Pre-owned Products - AMC of Biomedical Equipment

Reference Number: GEM/2025/B/6149058

Issuing Authority:

Health and Family Welfare Department Chhattisgarh

Scope of Work and Objectives:

The purpose of this tender is to engage a qualified contractor for the Annual Maintenance Contract (AMC) of pre-owned biomedical equipment. This includes specialized equipment such as ABG, X-Ray machines, CSSD Ventilators, and other related biomedical apparatus. The scope encompasses ensuring optimal performance, reliability, and safety of these equipments by providing consistent maintenance services and timely repairs. The contractor will be responsible for quarterly maintenance checks, immediate troubleshooting, and corrective actions as required.

Eligibility Criteria:

To qualify for this tender, bidders must be registered entities with relevant experience in maintenance contracts specific to biomedical equipment. Additionally, bidders should comply with all local regulatory requirements and demonstrate capability through past performance records in similar contracts.

Technical Requirements:

Bidders must have technical proficiency in handling, servicing, and repairing the specific types of biomedical equipment mentioned in the tender. They must provide documentation to verify expertise, including certifications of staff and relevant technical training. Equipment manufacturers' support and service level agreements will be an added advantage.

Financial Requirements:

Bidders are required to submit proven financial stability, which includes submission of financial statements from the previous fiscal year. A detailed breakdown of potential costs associated with the AMC, including spare parts, labor, and service fees, should be provided.

Document Submission Details:

Documentation must be submitted electronically, conforming to the specified formats required by the Health and Family Welfare Department. All submissions should include a cover letter detailing the bidder's expertise, along with mandatory legal and financial documentation.

Special Provisions:

This tender includes benefits for Micro, Small, and Medium Enterprises (MSEs) and startups. Preference will be given to these entities during the evaluation process to encourage participation and support local businesses.

Evaluation Process:

Proposals will undergo a rigorous evaluation process based on criteria that include technical compliance, experience in similar contracts, financial health, and overall bid value. A scoring system will determine the most favorable bid that meets the technical and financial requirements.

Delivery Locations:

Service delivery will primarily be within the jurisdictions aligned with the health facilities under the Health and Family Welfare Department Chhattisgarh. Specific locations and equipment will be detailed in the contract agreement.

Contact Information:

For further inquiries regarding this tender, potential bidders should refer to the official website or contact the Health and Family Welfare Department directly to obtain the most accurate details.