Tender Title: Catering Services

Tender Reference Number: GEM/2025/B/6147367

Issuing Authority: Health and Family Welfare Department, Chhattisgarh

The Catering Services tender, reference number GEM/2025/B/6147367, aims to provide comprehensive meal solutions to various facilities under the purview of the Health and Family Welfare Department in Chhattisgarh. This tender encompasses the provision of vegetarian catering services packaged per unit, covering a variety of meal offerings including breakfast, lunch, high tea snacks, dinner, buffets, special thalis, and snacks packets. The anticipated total quantity of service to be delivered is approximately 120,450 meal units.

Scope of Work and Objectives

The primary objective of this tender is to ensure the timely and efficient delivery of high-quality and hygienic vegetarian meals to designated institutions. The selected contractor is expected to maintain rigorous standards of food safety and quality while offering a diverse menu that caters to various dietary preferences. Furthermore, the service provider should demonstrate capacity for scalability and adapt to varying demand for meals throughout the contract period.

Eligibility Criteria

To be eligible for this tender, bidders must fulfill several key requirements. These include the necessity of being a registered entity in accordance with Indian business regulations. Potential bidders should possess a proven track record in providing catering services, with relevant experience in large-scale operations.

Technical Requirements

Bidders must adhere to specific technical requirements outlined by the Health and Family Welfare Department. These may include:

• Compliance with Food Safety and Standards Authority of India (FSSAI) regulations.
• Capability to prepare meals in a manner that meets recognized hygiene standards.
• Provision for customization of menus based on dietary restrictions and preferences.

Financial Requirements

Included in the financial requirements of this tender, bidders are required to submit a detailed financial proposal that outlines their pricing structure per meal unit. Additionally, a bid security or earnest money deposit (EMD) may be required as part of the submission process, which underscores the seriousness of the proposal.

Document Submission Details

Bidders must prepare their submissions in accordance with the guidelines set forth in the tender documentation. Submissions should be completed electronically through the prescribed online platform before the stipulated deadline. Detailed instructions on the submission process will be provided in the tender documents.

Special Provisions

This tender may include special provisions to benefit Micro, Small, and Medium Enterprises (MSEs) as well as Startups. Such provisions aim to foster participation from smaller entities that can deliver quality services within the stipulated frameworks.

Evaluation Process

The evaluation of bids will be conducted using clearly defined criteria. Submissions will be assessed based on price competitiveness, quality of proposed services, relevant experience, and compliance with the technical specifications standards. A transparent evaluation process will ensure fairness and objectivity in selecting the successful bidder.

Delivery Locations

The successful bidder will be required to deliver meals to specified locations designated by the Health and Family Welfare Department across the state of Chhattisgarh. Flexibility in delivery schedules may be necessary to align with operational demands.

Contact Information

For any inquiries pertaining to this tender, interested bidders may reach out to the appropriate contacts provided in the official documentation.

In conclusion, this tender presents a significant opportunity for qualified entities to engage in meaningful service provision in the healthcare sector, ensuring the delivery of nutritious meals to those in need.