Health and Family Welfare Department Delhi Tenders (GEM/2025/B/6171193)
Manpower Outsourcing Services - Minimum wage - Skilled; Graduate; Healthcare

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Tender Title: Manpower Outsourcing Services - Minimum wage - Skilled; Graduate; Healthcare
Tender Reference Number: GEM/2025/B/6171193
Issuing Authority/Department: Health and Family Welfare Department Delhi
The Manpower Outsourcing Services tender is initiated by the Health and Family Welfare Department of Delhi to procure skilled manpower resources for various healthcare services. The primary objective of this tender is to ensure the provision of competent healthcare personnel who can operate efficiently within the existing healthcare framework while adhering to minimum wage standards set by the government.
Scope of Work and Objectives
This tender involves the outsourcing of manpower services specifically targeting skilled graduates in the healthcare sector. The successful bidder will be responsible for supplying qualified healthcare professionals who meet the necessary industry standards. The objectives include not only fulfilling staffing needs but also maintaining a workforce that is proficient and responsive to healthcare challenges. The awarded contractor is also expected to ensure compliance with all relevant regulatory requirements throughout the duration of the contract.
Eligibility Criteria
To be considered for this tender, bidders must meet the following eligibility criteria:
- The entity must be legally registered and recognized as a business entity.
- Bidders should have relevant experience in manpower services related to the healthcare sector.
- Proof of compliance with minimum wage laws is mandatory.
- Bidders must provide details of past performances in similar contracts to demonstrate capability.
Technical Requirements
The technical requirements for this tender involve:
- A clear outline of the staffing plan, including qualifications and experience of the personnel to be provided.
- A commitment to adhere to industry standards of healthcare services.
- Documentation proving adherence to quality standards and ongoing training programs for personnel.
Financial Requirements
Bidders are required to provide a comprehensive financial proposal that includes:
- A detailed breakdown of costs associated with manpower outsourcing.
- Clear payment terms indicating milestones and payment schedules.
- Compliance with any financial regulations pertinent to this type of service provision, including the provision of an Earnest Money Deposit (EMD) as specified in the submission guidelines.
Document Submission Details
All tender documents must be submitted in accordance with the following guidelines:
- Accepted document formats include electronic submissions through the relevant government portal.
- A technical proposal and financial proposal must be prepared separately but submitted simultaneously.
- Necessary documents to validate the eligibility and financial standing must accompany the proposal.
Special Provisions
This tender offers special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, thus encouraging participation from these sectors. Bidders qualifying under the MSE category will receive support in adherence to government guidelines and benefits that promote innovation and sustainable practices.
Evaluation Process
The evaluation process involves two stages:
- Technical evaluation: assessing the competence and the proposed framework of the bidder.
- Financial evaluation: analyzing the proposed pricing structure and value for money offered to the Health and Family Welfare Department.
Delivery Locations
Staffing is expected to be provided across various healthcare facilities within Delhi as determined by the department. The selected bidder must maintain flexibility to adjust to changing healthcare demands and requirements.
Contact Information
For inquiries concerning the tender, interested parties are encouraged to contact the Health and Family Welfare Department of Delhi. Specific contact details can typically be accessed on the official government procurement website.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity recognized for providing manpower services. Bidders should have relevant experience in the healthcare sector and submit documentation that proves compliance with minimum wage regulations. Additionally, entities must provide evidence of successful past contracts and skilled workforce capabilities to ensure quality healthcare delivery.
Bidders must present various certificates, including business registration documents, compliance certificates for minimum wage standards, and other relevant certifications that validate their competency in providing skilled manpower services. Additionally, experience certificates from past contracts should be included to reflect the capability to meet tender demands effectively.
Document submissions for this tender must adhere to the guidelines set by the government portal. Accepted formats primarily include electronic submissions in PDF or Word format. Bidders are advised to ensure that all required documents, including technical and financial proposals, are submitted as per the specified guidelines to avoid disqualification.
Bidders should be prepared to provide a performance security, which may be based on a percentage of the total contract value. This security ensures compliance with the terms of the agreement and protects the interests of the Health and Family Welfare Department. Specific details regarding the amount and form of the performance security will be provided in the tender document.
The evaluation process for this tender consists of two distinct phases: the technical evaluation focuses on assessing the quality and feasibility of the staffing solutions proposed, while the financial evaluation examines the bidding amounts. Bidders scoring high on the technical evaluation may receive priority; however, competitive pricing will also influence the final selection to ensure optimal partnership value for the Health and Family Welfare Department.
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