Tender Title: Facility Management Services

Tender Reference Number: GEM/2025/B/6160265

Issuing Authority/Department: Health and Family Welfare Department Karnataka

The Facility Management Services tender aims at engaging a competent service provider to efficiently manage various healthcare-related services, ensuring optimal patient support and the provision of necessary consumables. The scope of work encompasses all critical operations necessary for effective patient management, including general maintenance, housekeeping, and other essential facility services.

Scope of Work and Objectives

The selected service provider will be responsible for delivering comprehensive Facility Management Services that include, but are not limited to:

• Regular maintenance and cleanliness of the healthcare facilities.
• Providing healthcare patient support services.
• Managing consumables, which must be included in the contract cost.

The primary objective is to enhance the operational efficiency of healthcare facilities, leading to improved patient experience and satisfaction.

Eligibility Criteria

To qualify for this tender, bidders must meet specific eligibility criteria including:

• Being a registered entity in accordance with local regulations.
• Demonstrating previous experience in providing Facility Management Services, particularly in healthcare sectors.
• Having the necessary human resources, equipment, and infrastructure to meet service delivery requirements.

Technical Requirements

Bidders are required to demonstrate compliance with specified technical requirements, which include:

• Documented evidence of previous projects in facility management services.
• Capability to provide a comprehensive schedule for service deliverables.
• Adequate quality control measures to ensure high standards are maintained throughout the contract duration.

Financial Requirements

Proposals must outline complete financial requirements including:

• Pricing breakdown for service provisions.
• Proof of financial stability, such as recent financial statements.
• Willingness to comply with fair pricing policies established by the authority.

Document Submission Details

All tender documents should be prepared in accordance with the guidelines set forth by the Health and Family Welfare Department Karnataka. Be mindful of submission methods, which may include electronic formats or hard copy submissions as per stated requirements.

Special Provisions

This tender provides several benefits aimed at supporting Micro, Small, and Medium Enterprises (MSEs) and startups. Proposers falling under the MSE category may receive preferential treatment during the evaluation process.

Evaluation Process

The evaluation process will encompass a thorough assessment of submitted proposals against established criteria focusing on technical capabilities, pricing, and overall compliance with tender requirements. It will include both technical evaluation and financial bid analysis.

Delivery Locations

The services are to be delivered within designated healthcare facilities across Karnataka, as specified in the procurement documentation.

Contact Information

For further inquiries, bidders are encouraged to reach out to the relevant officials at the Health and Family Welfare Department Karnataka. However, specific contact details are not disclosed in this documentation.

This tender represents an essential step towards enhancing healthcare service quality through effective facility management. Interested bidders are encouraged to prepare well-structured proposals showcasing their capabilities in managing healthcare facilities efficiently.