Tender Title: Facility Management Services for Healthcare

Reference Number: GEM/2025/B/6149582

Issuing Authority: Health and Family Welfare Department, Karnataka

The Facility Management Services for Healthcare is a specialized tender launched by the Health and Family Welfare Department of Karnataka. This tender aims to procure comprehensive facility management services intended to enhance overall healthcare efficiency and support patient care in healthcare facilities. The scope covers patient support services, essential drug supplies, and consumables provided by the service provider, with costs included in the overall contract.

Scope of Work and Objectives

The key objectives of this tender are to ensure seamless facility management that addresses the various needs within healthcare institutions. The responsibilities of the contractor will include:

• Facility Management: Oversee maintenance, cleaning, and upkeep of healthcare facilities to promote a safe and hygienic environment.
• Patient Support Services: Assist in patient handling, including transportation within the facility, as well as coordination and facilitation of various patient services.
• Essential Drug Supplies: Ensure that essential medicines and consumables are available as per the requirements of the healthcare facilities.
• Efficiency Improvement: Continually assess and improve service delivery to enhance the patient experience and operational efficiency.

Eligibility Criteria

To qualify for this tender, bidders must meet the following eligibility criteria:

• Be a registered entity capable of providing facility management services.
• Hold relevant certifications that demonstrate capability and compliance with industry standards.
• Experience in delivering facility management services in healthcare settings is preferred.

Technical Requirements

Contractors must adhere to specific technical requirements throughout the course of the contract. These include:

• Availability of qualified staff with relevant training and experience.
• Advanced logistical capabilities for the timely delivery of essential supplies.
• Robust quality control measures ensuring compliance with healthcare regulations and standards.

Financial Requirements

In addition to technical qualifications, bidders must demonstrate sound financial standing, which may include:

• Proven financial track record and capability of managing contract-related financial obligations.
• Submission of financial statements and any necessary financial documentation as specified in the tender documents.

Document Submission Details

All bids must be submitted through the specified electronic submission process. Bidders are required to include a complete set of documents that demonstrate compliance with eligibility and technical requirements.

Special Provisions

This tender may offer special provisions such as benefits for Micro, Small, and Medium Enterprises (MSEs) or startups, aimed at enhancing local participation in government contracts and fostering growth within these sectors.

Evaluation Process

Bids will be evaluated based on predefined criteria, which could include compliance with technical specifications, financial viability, and the quality of proposed services. Contractors that demonstrate project understanding and capability are likely to be favored.

Delivery Locations

Services must be delivered across all designated healthcare facilities within the jurisdiction of Karnataka, as directed by the Health and Family Welfare Department.

Contact Information

For queries related to the tender, bidders should refer to official correspondence channels indicated in the tender documents for accurate contact details.