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Health and Family Welfare Department Karnataka Tender by Thaluka General Hospital (GEM/2025/B/6155486)

Facility Management Services - LumpSum Based - Healthcare; Patient Support Services; Consumables to

Service
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Health and Family Welfare Department Karnataka Tender by Thaluka General Hospital (GEM/2025/B/6155486)

Tender Timeline

Tender Issue
April 21, 2025 at 3:29 PM

Tender Title: Facility Management Services - LumpSum Based - Healthcare

Reference Number: GEM/2025/B/6155486

The Health and Family Welfare Department Karnataka is inviting bids for comprehensive Facility Management Services targeted at enhancing healthcare delivery through efficient patient support services and necessary consumables. This tender entails a wide range of responsibilities and services, which are all integral to maintaining high standards in healthcare facilities.

Scope of Work and Objectives

The objectives of this tender involve the provision of various facility management services intended to streamline operations within healthcare settings. The scope of work includes, but is not limited to:

  • Managing and maintaining healthcare facilities to ensure compliance with health and safety regulations.
  • Delivering patient support services that enhance the patient experience.
  • Supplying and managing consumables essential for patient care as part of the contract costs.

Eligibility Criteria

To qualify for this tender, bidders must meet certain eligibility requirements. These typically include being a registered legal entity with the necessary licenses to operate in the required sector, proof of previous experience in facility management within healthcare environments, and adherence to any relevant regulatory frameworks.

Technical Requirements

Bidders must demonstrate their capability through specific technical requirements, which may include:

  • Proven methodologies to manage health facility operations effectively.
  • Ability to provide trained personnel as well as appropriate hygienic practices in service delivery.
  • Incorporation of technology in managing patient support services.

Financial Requirements

Financial stability is critical, thus, potential bidders are required to provide essential financial documents, which may include recent financial statements, tax clearances, and will need to comply with the pricing model defined in the tender documents.

Document Submission Details

All bids must be submitted electronically through the designated procurement platform by following the specific submission guidelines provided in the tender documentation. It is required that necessary documents are submitted in an accepted digital format.

Special Provisions

Notably, there are benefits available for Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging them to participate actively in this tendering process. Such provisions may include financial concessions or promotional assistance under government schemes.

Evaluation Process

The evaluation process will be meticulous, focusing on the technical and financial capabilities of the bidders. Criteria such as past experiences, compliance with quality standards, and proposed methodologies will play significant roles in determining the selection of the successful bidder.

Delivery Locations

Services will be required across various healthcare facilities as designated by the Health and Family Welfare Department, ensuring widespread impact and accessibility in patient care.

Contact Information

For further inquiries regarding this tender, bidders are encouraged to reach out via the official department communications outlined in the tender documentation. This will ensure clear communication channels for clarifications.


General Information

Item Category
Facility Management Services - LumpSum Based - Healthcare; Patient Support Services; Consumables to be provided by service provider (inclusive in contract cost)
Organisation Name
City

Financial Information

Minimum Turnover
₹1.00 Lakh (s)
Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

6 Documents
GeM-Bidding-7756799.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)
  • Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity with appropriate documentation, demonstrating past experience in healthcare facility management, and complying with relevant local regulations. Participants must adhere to the technical and financial stipulations outlined in the tender document.

Bidders must possess relevant licenses along with necessary certificates such as ISO certifications, compliance documents, and proof of previous similar engagements. These documents help to establish the credibility and reliability of the bidders in providing required services.

The registration process involves accessing the official procurement platform, where potential bidders need to create an account, provide necessary details including business credentials, and agree to the terms and conditions laid out in the tender documents.

The payment terms for this tender typically follow a structured schedule based on delivery milestones, adherence to service quality as evaluated by the Health and Family Welfare Department, and completion of specified tasks outlined in the service contracts.

Micro, Small, and Medium Enterprises (MSEs) benefit from provisions such as reduced fees, potential financial assistance, and support under ‘Make in India’ policies aimed at promoting local businesses. This encourages participation and ensures broader engagement in public procurement processes.

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