Health and Family Welfare Department Tripura Tenders (GEM/2024/B/5740121)
Ambulance Service (Event Based and Short Term) - Type C Basic Life Support Ambulance; Single Stretc
Tender Timeline
Tender Title:
GEM/2024/B/5740121
Issuing Authority:
Health and Family Welfare Department, Tripura
Scope of Work and Objectives:
This tender invites proposals for the provision of Ambulance Services (Event Based and Short Term), specifically focused on delivering Type C Basic Life Support Ambulances equipped with a single stretcher capacity. The main objective of this tender is to ensure that essential medical services are accessible during events, providing timely transport for patients in need of immediate care.
The project scope encompasses deploying a total of 70 ambulances, which include regular vans capable of functioning within a radius of 40 kilometers. The contractor will be responsible for maintaining high standards of service and compliance with healthcare regulations, ensuring that all ambulances are equipped with necessary medical supplies and equipment as outlined in the scope.
Eligibility Criteria:
Interested bidders must meet specific eligibility criteria which include:
- Registration as a legal entity capable of providing ambulance services.
- Experience with medical transport and logistics.
- Compliance with local state regulations concerning healthcare services.
- A minimum average annual turnover of 80,000,000 INR over the past three financial years.
- At least 2 years of past experience in providing similar services.
Technical Requirements:
Bidders are required to furnish detailed information on their technical capabilities, including:
- Specifications of the ambulances to be provided.
- Documentation proving compliance with relevant healthcare and safety standards.
- Necessary training and qualifications of the personnel operating the ambulances. Additionally, bidders are encouraged to include any additional medical supplies that align with the service requirements.
Financial Requirements:
Prospective bidders will need to submit a Earnest Money Deposit (EMD) of 7,600,000 INR. The financial submission must detail the pricing structure for the services offered, including any potential additional costs that may arise.
Document Submission Details:
All submissions must be made electronically through the specified platform. The main document as well as linked documents, which detail technical specifications and supply lists, must be uploaded according to the guidelines provided in the tender documentation. Ensure accuracy in providing any exemptions requested under criteria for experience or turnover, along with supporting documentation.
Special Provisions:
- There are special provisions in place for Micro, Small, and Medium Enterprises (MSEs) and Startups aimed at promoting their participation in this tender.
- Bidders claiming exemptions must submit relevant documentation for evaluation.
Evaluation Process:
The selection process evaluates bids based on the total value of the proposal and compliance with all specified criteria. Emphasis will be placed on the experience of the bidder, the technical specifications of the ambulances, and the overall service plan proposed.
Delivery Locations:
Services are expected to be operational across predefined locations within Tripura, adhering to specified timelines and service level agreements.
Contact Information:
For further inquiries, please refer to the main document linked above but note that specific contact details are not provided in the current tender documentation.
Important Links:
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
13 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The eligibility requirements include being a registered entity with a minimum average annual turnover of 80,000,000 INR over the last three financial years. Bidders must also have at least 2 years of experience in providing ambulance services, along with appropriate documentation showcasing compliance with local healthcare regulations.
Participating bidders are required to submit several certificates, including proof of registration, compliance with healthcare and safety standards, and any additional experience documentation required for exemptions sought under the criteria for turnover or experience.
Bidders can register through the designated e-procurement platform. To initiate registration, an eligible legal entity must create an account and provide necessary documentation, including proof of experience, and financial statements.
Accepted document formats for tender submissions typically include PDF and Word formats. All documents must maintain clarity and comply with the submission guidelines outlined in the tender documentation.
The ambulances must conform to Type C Basic Life Support standards, featuring a single stretcher capacity and equipped with essential medical supplies as detailed in the linked documents provided within the tender.
Bidders must adhere to quality standards defined by local health regulations and the Health and Family Welfare Department of Tripura. This includes the maintenance of equipment and regular staff training in emergency medical response.
Bidders must comply with all outlined regulations, particularly concerning the healthcare services provisions and standards specific to the State of Tripura. Documentation proving compliance will need to be submitted alongside the proposal.
The Earnest Money Deposit (EMD) is set at 7,600,000 INR. This amount must be included in the financial submission as confirmation of the bidder’s commitment to the process.
The performance security requirements, typically part of the financial submission, include ensuring that the selected bidder provides a guarantee that meets the criteria predetermined by the Health and Family Welfare Department to cover service obligations.
Payment terms are defined within the terms of the contract, typically requiring milestone-based payments contingent upon the successful delivery of services. Detailed financial proposals will be evaluated based on their thoroughness and compliance.
Price evaluations will be carried out based on the total value wise evaluation criteria, which favor comprehensive service proposals that provide the best value for the requested services.
Submissions must be completed electronically through the designated e-procurement portal listed in the tender documentation. No physical submissions will be accepted.
While specific dates cannot be provided, bidders are advised to frequently check the tender portal for updates related to submission deadlines and any changes to the timetable throughout the tender lifecycle.
The evaluation and selection process will be conducted by a designated committee that reviews all submitted proposals based on eligibility criteria, technical specifications, and financial evaluations focusing on achieving the best overall service delivery.
Results and notifications regarding selected bidders will be communicated via the e-procurement platform, ensuring transparency in the process and timely updates for all participating entities.
MSEs participating in this tender can avail themselves of special provisions aimed at facilitating their engagement, which may include relaxed eligibility criteria and other support aimed at enhancing their competitiveness.
Startups are encouraged to participate and may benefit from specific exemptions and support designed to promote innovative solutions among newer entrants to the market.
This tender strongly supports the ‘Make in India’ initiative by fostering local businesses, particularly MSEs and startups, thereby encouraging indigenous service provision in healthcare transport solutions.
Local content procurement rules mandate a certain percentage of local goods and services to be utilized, promoting investment in local suppliers and minimizing reliance on external resources, thus enhancing the regional economy.
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