Tender Title: Operation And Maintenance Of Lifts (Elevators) - Complete System

Reference Number: GEM/2025/B/6109602

Issuing Authority/Department: Health and Family Welfare Services Department, Puducherry

The Operation And Maintenance Of Lifts (Elevators) - Complete System tender is issued by the Health and Family Welfare Services Department of Puducherry. This tender aims to select a qualified service provider to ensure the efficient operation and maintenance of elevator systems within facilities operated by the department.

Scope of Work and Objectives

The scope of work includes complete management, operation, and maintenance of lift systems. The objective is to guarantee safety, reliability, and optimal performance of all elevator equipment in use. This encompasses regular inspections, preventive maintenance, emergency repairs, and compliance with local safety standards.

Eligibility Criteria

To qualify for this tender, bidders must meet the following eligibility criteria:

• Be a legally registered entity, either a corporation or partnership engaged in providing elevator operation and maintenance services.
• Have a minimum of three years of experience in the operation and maintenance of elevator systems.
• Provide evidence of completed similar projects that align with the tender scope.
• Hold all necessary licenses and certifications as per local and national regulations.

Technical Requirements

The technical requirements for this tender include:

• Compliance with applicable Indian standards for lift systems.
• Capability to perform lift inspections and carry out necessary adjustments/repairs.
• Provision of trained and certified personnel to manage elevator operations.
• Availability of spare parts for prompt repairs and maintenance.

Financial Requirements

Bidders are required to submit a comprehensive financial proposal that includes:

• A detailed breakdown of costs associated with operation and maintenance services.
• Demonstration of the financial stability of the bidding company through balance sheets or financial statements for the past three years.
• Compliance with tax obligations and submission of appropriate certificates.

Document Submission Details

Bid proposals must be submitted electronically via the designated online portal. All required documents must be provided in the required formats (PDF, DOC, etc.) to ensure acceptance. Bidders should ensure all submissions are completed before the specified deadline.

Special Provisions

This tender includes special provisions to support Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions may include:

• Relaxation in eligibility requirements.
• Financial assistance or incentives for qualifying MSEs.
• Encouragement for startups as per local government policies aimed at fostering entrepreneurship.

Evaluation Process

The evaluation process will involve:

• A thorough review of bids to ensure compliance with eligibility and technical specifications.
• Financial evaluations based on the best price-to-value ratio.
• Interviews or discussions with shortlisted bidders as necessary.

Delivery Locations

Services under this tender are to be rendered at various hospitals and facilities under the jurisdiction of the Health and Family Welfare Services Department in Puducherry.

Contact Information

For further details regarding the tender, bidders are encouraged to utilize appropriate communication channels as detailed in the official tender documents. However, please refrain from sending inquiries to undefined contact addresses.