Higher Education Department Jammu and Kashmir Tender by University Of Kashmir (GEM/2025/B/6118633)
Annual Maintenance Service( Hardware Security Module) - ANNUAL MAINTENANCE OF RFID SYSTREM
Tender Timeline
Tender Title: Annual Maintenance Service for RFID System
Reference Number: GEM/2025/B/6118633
Issuing Authority: Higher Education Department, Jammu and Kashmir
Scope of Work and Objectives:
The Annual Maintenance Service for the RFID System is aimed at ensuring the optimal functioning and reliability of the hardware security module used in educational institutions. The primary objectives of this maintenance service include performing routine checks, troubleshooting errors, replacing malfunctioning components, and updating the system to the latest specifications. Successful vendors will be tasked with maintaining system integrity and ensuring compliance with applicable standards for hardware security.
Eligibility Criteria:
To qualify for this tender, bidders must be registered entities capable of delivering the specified services. Specifically, they should have a solid track record in maintenance services for RFID systems or similar technological solutions. Demonstrating relevant experience and expertise is crucial, and businesses must provide references from previous contracts in the same field.
Technical Requirements:
Bidders should possess the technical capability and expertise to handle the maintenance of hardware security modules as part of the RFID system. This includes having certified technicians knowledgeable in:
- Hardware diagnostics
- Troubleshooting and repairs
- System updates and upgrades
- Compliance with manufacturer guidelines
Bids must include a detailed technical proposal outlining the methodologies employed in service delivery.
Financial Requirements:
Bidders are required to submit detailed financial documentation alongside their tender, including:
- A breakdown of the annual service costs
- Evidence of financial stability (e.g., balance sheets or tax returns)
- Any financial guarantees or insurance coverage related to service provision.
Document Submission Details:
All documentation must be submitted electronically via the Government e-Marketplace (GEM) portal as per the predefined guidelines. Bids should be clearly labeled and include all necessary forms, technical specifications, and financial disclosures. Late submissions will not be entertained.
Special Provisions:
Recognizing the importance of fostering local enterprise, this tender has special provisions for Micro, Small, and Medium Enterprises (MSEs). Eligibility for these benefits will be verified through appropriate certification, and MSEs are encouraged to participate actively in this tender.
Evaluation Process:
The evaluation will be carried out in accordance with the guidelines set forth in the GEM framework, focusing on both the technical and financial submissions. The evaluation criteria will assess the bidder's capacity to provide the required services, cost-effectiveness, and past performance in similar contracts.
Delivery Locations:
Services must be provided across various educational institutions specified within the procurement documentation. Potential vendors should ensure they can meet the logistical demands of servicing multiple locations within Jammu and Kashmir.
Contact Information:
For inquiries or clarification regarding this tender, please utilize the official communication channels. Ensure all questions are directed through the GEM portal to ensure a coordinated response.
Overall, interested bidders must adhere closely to all requirements listed in this tender document to ensure they meet the necessary criteria for proper evaluation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant experience in servicing RFID systems. Bidders must demonstrate a solid track record in similar projects and provide references from at least two past clients. Compliance with all local regulations and standards is also a must for eligibility.
Bid participants must provide copies of relevant certifications, including technical qualifications for personnel, company registration certificates, and any industry-specific compliance certificates. Ensuring the workforce has the necessary qualifications for the RFID system maintenance is critical.
To submit a bid, entities must register on the Government e-Marketplace (GEM) portal. Ensure that your organization is recognized and verified on GEM before uploading the necessary documents related to the Annual Maintenance Service for the RFID system.
Payments will be processed in accordance with the completion of service milestones documented in the bid. An Earnest Money Deposit (EMD) may be required at the bidding stage, which serves as a security for the bid’s commitment. Specific amounts and conditions associated with EMD will be outlined in the tender documentation.
Micro, Small, and Medium Enterprises (MSEs) can benefit from favorable terms in this tender as part of the government’s initiative to promote local businesses. Eligible MSEs should present proof of their certification to avail these advantages during the evaluation process.
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