Higher Education Department Tamil Nadu Tender by Directorate Of Technical Education (GEM/2025/B/6144162)
Repair and Overhauling Service - Computer Printers; hp; Yes; Buyer Premises
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Tender Title: Repair and Overhauling Service for Computer Printers
Tender Reference Number: GEM/2025/B/6144162
Issuing Authority: Higher Education Department Tamil Nadu
The Repair and Overhauling Service for Computer Printers tender aims to solicit qualified service providers for providing maintenance, repair, and overhaul services for computer printers utilized by the Higher Education Department in Tamil Nadu. This tender encompasses the servicing of a total of six (6) printers that require meticulous attention to ensure operational efficiency and mitigate downtime.
Scope of Work and Objectives
The primary objective of this tender is to ensure that all computer printers are maintained in peak operational condition. The scope will encompass:
- Regular servicing schedules.
- Replacement of broken or malfunctioning parts.
- Comprehensive overhaul services as needed.
- Quality assurance checks post-repair.
- Timely response to repair requests.
Eligibility Criteria
To qualify for this tender, service providers must:
- Be a registered entity with valid credentials.
- Have experience in providing similar services for computer printers, preferably for educational or government institutions.
- Demonstrate technical expertise in printer repair and servicing.
Technical Requirements
Vendors must meet the following technical requirements:
- Provision of qualified technicians to handle various printer brands, including but not limited to HP printers.
- Ability to procure spare parts of guaranteed quality.
- Compliance with safety and operational standards.
Financial Requirements
Participants are required to submit a financial bid that reflects their proposed pricing for the repair and overhaul services, ensuring that it aligns with the expected quality of work.
Document Submission Details
You are required to submit all relevant documentation, including:
- Company registration documents.
- Proof of prior experience in similar services.
- Financial bid in a prescribed format.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) and startups are encouraged to participate in this tender. They may be eligible for benefits that include but are not limited to relaxed eligibility criteria and bid evaluation preferences.
Evaluation Process
The evaluation will be based on:
- Adherence to eligibility criteria.
- Technical expertise and experience in the relevant field.
- Financial submission and pricing proposals.
Delivery Locations
Services must be provided at the premises designated by the Higher Education Department Tamil Nadu, as indicated in the tender documents.
Contact Information
Diligent inquiries regarding the tender may be directed to the Higher Education Department of Tamil Nadu. Please refer to official communications for contact details.
The above-stated requirements and provisions ensure a transparent process leading to the selection of a competent service provider capable of fulfilling the department's needs for ongoing printer maintenance and support. Participants are encouraged to ensure their proposals are comprehensive and meet the stated criteria to achieve favorable consideration during the evaluation phase.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
9 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered business entity with proven capabilities in managing repair and servicing contracts for computer printers. Service providers must furnish documentation proving their experience in similar projects, preferably within educational or governmental frameworks.
Vendors need to meet specific technical specifications ensuring they have trained technicians proficient in various printer models, especially HP printers. They must guarantee the quality of parts supplied and follow safety guidelines and operational standards during servicing procedures.
The Earnest Money Deposit (EMD) amount varies but is required to demonstrate serious intention to participate in the bidding process. Vendors must review the tender documents for precise amounts and ensure its submission along with their proposals.
Bidders must submit their proposals through the designated electronic submission portal or as outlined in the tender documents. Accepted document formats typically include PDF, DOCX, and XLS, ensuring all submitted files are securely formatted.
Yes, MSEs may be eligible for specific benefits that facilitate their participation, such as relaxed eligibility conditions, preferential evaluation in bids, and provisions that align with government policies supporting local businesses and startups. These initiatives encourage competitive participation while fostering local economic growth.
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