Higher Education Department Uttar Pradesh Tenders (GEM/2025/B/6143360)
AMC of Integrated Security and Surveillance System - Health Monitoring Solution for CCTV System; Co
Tender Timeline
The Higher Education Department Uttar Pradesh is inviting bids for the Annual Maintenance Contract (AMC) of an Integrated Security and Surveillance System, specifically designed for a Health Monitoring Solution for the CCTV System. The objective of this tender is to ensure the efficient functioning and maintenance of the surveillance systems deployed in educational institutions across Uttar Pradesh.
Scope of Work and Objectives
The bidder will be responsible for the comprehensive maintenance and support of the integrated security systems, including hardware, software, networking components, and consumables associated with the CCTV systems. The services rendered will focus on:
- Regular maintenance and preventive checks to ensure optimal performance
- Immediate troubleshooting and rectification of any identified issues
- Provision of any necessary software updates or upgrades
- Supply of consumables included in the scope of the contract, ensuring a seamless operation of the health monitoring solutions integrated within the CCTV infrastructure.
Eligibility Criteria
To participate in this tender, bidders must meet specific eligibility requirements which include:
- Registration as a legal entity
- Proven experience in providing maintenance services for similar integrated security systems
- Submission of relevant certifications pertaining to industry standards
Technical Requirements
Bidders must provide detailed technical capabilities that outline their approach to maintaining complex CCTV systems. This includes evidence of:
- Familiarity with integrated security technologies
- Staff qualifications and certifications
- Tools and methodologies employed for maintenance and troubleshooting of systems
Financial Requirements
The financial submission must include a detailed breakdown of costs associated with:
- AMC fees
- Any additional costs for consumables
- Insurance and liability coverage
Bidders are required to demonstrate financial stability and the ability to manage contract operations without impacting service quality.
Document Submission Details
Interested bidders are required to submit their proposals through electronic means, ensuring that all documents are submitted in the accepted formats. The documents should include:
- Technical proposal
- Financial quotation
- Compliance certifications
- Any additional relevant documentation
Special Provisions
This tender includes provisions designed to benefit Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions aim to enhance local participation and entrepreneurship, fostering a diverse bidding community.
Evaluation Process
The evaluation of bids will include:
- Review of technical proposals against set benchmarks
- Financial assessment to ensure pricing is fair and compliant with budgetary guidelines
- Consideration of any past performance metrics in similar projects
Bids will be assessed based on a comprehensive scoring system that weighs technical proficiency against pricing strategies.
Delivery Locations
Services will be required at various educational institutions throughout Uttar Pradesh, and bidders should include in their proposals the logistics of service delivery across these locations.
Contact Information
While specific contact details for the department are provided throughout the tender documentation, bidders are encouraged to refer to the official channels for any queries or clarifications.
This tender for the AMC of Integrated Security and Surveillance System presents a key opportunity for bidders with expertise in maintaining complex surveillance technologies. Your proposal should succinctly address all specified requirements to ensure eligibility and enhance your chances of selection in this vital project aimed at improving security across educational institutions.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participating in the AMC of Integrated Security and Surveillance System tender include being a legally registered entity, having demonstrated experience in the maintenance of similar integrated security systems, and the submission of relevant certifications that pertain to industry standards.
The technical specifications include demonstrated proficiency in maintaining integrated security technologies. Bidders are required to provide detailed documentation on the qualifications of their maintenance team, the tools utilized for repairs, and their methods for ensuring system uptime and compliance with quality standards.
Bidders must submit an Earnest Money Deposit (EMD) as a guarantee of their commitment to the tender process. The EMD must be in an acceptable format as specified in the tender documentation and should be returned upon conclusion of the bidding process, subject to the conditions set forth by the Higher Education Department.
Proposals must be submitted electronically in the accepted formats as specified in the tender documentation. Bidders should ensure that all required documents are thoroughly completed and included in their submissions before the closing date to guarantee compliance with the submission guidelines.
Yes, there are specific benefits for Micro, Small, and Medium Enterprises (MSEs) participating in this tender. This may include relaxed eligibility criteria, support in the bidding process, and more favorable evaluation processes aimed at enhancing participation from local enterprises and startups.
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