Tender Title: Cleaning, Sanitation and Disinfection Service - Outcome Based
Reference Number: GEM/2025/B/6143663
Issuing Authority/Department: Higher Education Department Uttar Pradesh

The scope of work for this tender includes providing comprehensive cleaning, sanitation, and disinfection services tailored for office, commercial, institutional, and residential facilities. These services are to be executed in accordance with an outcome-based approach, ensuring cleanliness and hygiene standards are maintained at all times. The successful bidder will be required to perform general cleaning tasks such as sweeping, mopping, and dusting in both indoor and outdoor areas.

Objectives of the Tender

The main objectives are to ensure a consistent and high-quality cleaning service that meets the needs of the Higher Education Department. Additionally, the tender aims to streamline operations, enhance sanitation standards, and maintain a safe and healthy environment for all occupants.

Eligibility Criteria

To qualify for this tender, bidders must meet a set of eligibility requirements which generally include being a registered business entity within the relevant jurisdiction, possessing necessary licenses, and demonstrating prior experience in similar cleaning services. Furthermore, bidders should ensure compliance with all applicable state and local regulations.

Technical Requirements

Bidders are expected to adhere to stringent technical specifications, which include:

• Utilization of eco-friendly cleaning agents and techniques.
• Compliance with health and safety standards to ensure the safety of workers and users of the facilities.
• Provision of a comprehensive cleaning schedule detailing frequency and equipment used.
• Demonstration of quality control measures to assure service reliability.

Financial Requirements

Bidders must submit financial documentation that illustrates their capability to handle the financial demands of this contract. This includes providing proof of sufficient financial resources to sustain operations throughout the duration of the project, along with competitive pricing to ensure cost-effectiveness.

Document Submission Details

Prospective bidders are required to prepare and submit all necessary documents in support of their proposals. This may typically include:

• Eligibility documents.
• Technical proposals.
• Financial statements.
• Certificates of registration and licenses.

Completion of submissions must align with the structured guidelines set forth by the Higher Education Department.

Special Provisions

This tender recognizes the potential benefits for Micro, Small, and Medium Enterprises (MSEs) and encourages startups to participate in this bidding process. Relevant provisions may be included to aid the participation of such entities, thereby supporting local economic development initiatives.

Evaluation Process

All proposals will be assessed based on an evaluation framework that considers technical qualifications, financial offers, compliance with the specifications, and adherence to timelines. The intention is to select a contractor who provides not just the best financial bid but also assures the highest quality service standards.

Delivery Locations

Services will be required across various locations as designated by the Higher Education Department throughout Uttar Pradesh. Bidders should provide insights regarding their logistical capabilities to ensure timely service delivery across these specified locations.

Contact Information

For additional inquiries or clarifications, bidders are encouraged to contact the Higher Education Department of Uttar Pradesh directly through the authorized communication channels provided within the official tender documents.

Conclusion

Through this tender, the Higher Education Department aspires to enhance its facilities' cleanliness and maintenance standards, ensuring high-level service delivery to support educational and operational activities across its designated institutions. Interested bidders are encouraged to carefully review all provisions and requirements to form competitive and comprehensive proposals.