Title: Facility Management Services

Tender Reference Number: GEM/2025/B/6096631

Issuing Authority/Department: Higher Education Department, Uttar Pradesh

The Facility Management Services tender aims to provide comprehensive manpower-based services in relation to hospitality, housekeeping, and unskilled labor. This project is initiated under the auspices of the Higher Education Department of Uttar Pradesh, which has recognized the need for a robust facility management system to enhance the efficiency of educational institutions and related facilities.

Scope of Work and Objectives

The scope of work encompasses the provision of skilled and unskilled labor, particularly in hospitality and housekeeping sectors. The main objectives include:

• Maintaining cleanliness and hygiene in educational institutions
• Ensuring that facilities operate smoothly to support the academic environment
• Providing adequate manpower to meet operational needs, which encompass various tasks to facilitate learning and administrative functions

Eligibility Criteria

Eligible bidders must meet the following eligibility requirements:

• Registration as a legal entity in the relevant jurisdiction
• Proven experience in providing facility management services
• Financial capability to undertake the project, ensuring compliance with financial stability standards

Technical Requirements

Proposals must contend with various technical requirements, including but not limited to:

• Adequate training and supervision protocols for on-ground staff
• Implementation of safety standards in all operational activities
• A well-defined service level agreement (SLA) that outlines expectations and performance indicators

Financial Requirements

Bidders should provide a financial proposal that reflects pricing competitiveness and adherence to financial criteria outlined by the issuing authority. Key requirements include:

• Submission of relevant financial documents and records demonstrating past performance
• Ensuring the price evaluation process aligns with budgetary limits set forth by the department

Document Submission Details

All tender documents must be submitted electronically through the designated platform. Bidders must ensure:

• Complete submission of required paperwork, including the technical and financial bids
• Compliance with submission formats as outlined in the tender notice to avoid disqualification

Special Provisions

Micro, Small, and Medium Enterprises (MSEs) are encouraged to participate in this tender process, promoting inclusivity and diversifying the pool of service providers. Bidders falling under the MSE category could benefit from relaxed eligibility criteria and additional assistance as specified by the department.

Evaluation Process

The evaluation process will review all submissions based on technical capability, financial soundness, and operational effectiveness. Bids will be assessed on a scoring basis, ensuring transparency and fairness in selection. The criteria and weightage will prioritize service quality and cost-efficiency.

Delivery Locations

Services are to be delivered across various educational institutions under the jurisdiction of the Higher Education Department, Uttar Pradesh. Bidders should delineate their operational capabilities regarding specific locations and service adaptability.

Contact Information

For any inquiries related to the tender, interested parties need to refer to the guidelines provided in the tender document.