Tender Description for Annual Maintenance Service - Air Conditioner (GEM/2025/B/6166382)

HINDUSTAN COPPER Limited, under the Ministry of Mines, invites bids for the Annual Maintenance Service of Air Conditioners. This tender aims to provide reliable and efficient maintenance services to ensure optimal performance of the air conditioning systems used within the organization.

Scope of Work and Objectives

The primary objective of this tender is to engage a qualified service provider who can offer comprehensive Annual Maintenance Services for air conditioning units. The services should cover regular maintenance checks, emergency repairs, and operational efficiency assessments to maintain the cooling systems in top condition. This will include but is not limited to:

• Routine inspections and maintenance of air conditioning units
• Timely repairs in the event of equipment failure
• Replacement of faulty parts when necessary
• Compliance with safety and quality standards
• Documentation and reporting of service activities

Eligibility Criteria

To be eligible for participating in this tender, bidders must fulfill the following criteria:

• Must be a registered entity and have a valid GST registration.
• Should have prior experience in providing similar maintenance services for at least three years.
• Must possess the necessary technical certifications and a trained workforce.

Technical Requirements

Bidders are required to demonstrate technical qualifications that include:

• Capability to service different makes and models of air conditioning units.
• Availability of necessary tools and equipment for conducting maintenance and repairs.
• Adherence to industry-specific quality standards and safety protocols.
• Ability to provide emergency services within stipulated response times.

Financial Requirements

Participants must meet specific financial criteria, including:

• Submission of a Earnest Money Deposit (EMD) as specified in the tender documents.
• Proven financial stability, indicated by recent financial statements.
• Compliance with the preferred payment terms which may involve milestone-based payments upon service completion.

Document Submission Details

All bids must be submitted electronically through the specified portal. Required documents include:

• Technical proposal detailing service capabilities and personnel qualifications.
• Financial proposal including pricing details, EMD, and payment terms.
• Relevant experience certificates and compliance documents.

Special Provisions

The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, providing certain benefits such as relaxation in eligibility criteria and potential preference in evaluation.

Evaluation Process

The evaluation process will involve a two-stage assessment:

1. Technical Evaluation: All bids will be assessed for compliance with technical specifications and qualifications.
2. Financial Evaluation: Only those bidders who clear the technical evaluation will have their financial proposals considered. The lowest bid may not necessarily guarantee selection; quality and past performance will also be significant factors.

Delivery Locations

All services are to be rendered at various locations identified by HINDUSTAN COPPER Limited, which will be communicated to the successful bidder post-award.

Contact Information

For further clarifications regarding this tender, interested parties should refer to the official communication channels established by the HINDUSTAN COPPER Limited. Specific contact details can be obtained through the designated tender portal.