Home and Hill Affairs Department West Bengal Tender by State Crime Records Bereau (GEM/2025/B/6175162)
Tablet Based Biometric Attendance System (V2)

Tender Timeline
The Tablet Based Biometric Attendance System (V2) tender, referenced as GEM/2025/B/6175162, is issued by the Home and Hill Affairs Department of West Bengal. This initiative aims to enhance attendance tracking and management through innovative technological solutions in educational institutions, governmental offices, and other organizations within the state.
Scope of Work and Objectives
The primary objective of this tender is to procure a robust Tablet Based Biometric Attendance System, which includes the supply, installation, configuration, and maintenance of biometric attendance devices integrated into tablet systems. The expected functionalities cover:
- Real-time attendance tracking
- User-friendly interface
- Advanced biometric recognition features
- Data security and reporting capabilities
The successful bidder will need to meet the exact specifications and integrate the system with existing frameworks to ensure seamless operation across various departments.
Eligibility Criteria
To qualify for the tender, bidders are expected to meet the following eligibility requirements:
- Must be a registered entity under relevant laws of the state.
- Previous experience in implementing biometric attendance systems or similar projects is required.
- Possession of necessary certifications and licenses to operate in the technology sector.
- Financial stability to undertake the scope of work as outlined.
Technical Requirements
The technical requirements for the biometric attendance system include:
- Capability to enroll multiple users and manage high volumes of attendance data.
- Compatibility with various biometric methods including fingerprint and facial recognition.
- Robust data encryption to protect sensitive information.
- Extensive battery life for mobile use and consistent updates for software.
Financial Requirements
Bidders should demonstrate financial capacity through the submission of recent financial statements, bank guarantees, and performance bonds, which play a crucial role in the financial evaluation process. It's important that proposals indicate a clear and competitive pricing structure.
Document Submission Details
All bidders must submit their proposals by the designated deadline. The tender documents, including technical and financial proposals, should be formatted professionally and include all necessary compliance documentation. Proposals must be submitted electronically as per the guidelines, ensuring they meet any specified format standards.
Special Provisions
Special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups are established to support local businesses. Bidders falling under these categories may receive benefits such as bid discounts, additional time for performance execution, and consideration in the evaluation process.
Evaluation Process
The evaluation of submitted bids will be conducted based on predetermined criteria. The evaluation process includes assessments of technical specifications, financial proposals, and the bidder's past performance. Ensuring compliance with local content and procurement policies will also be critically involved in the selection.
Delivery Locations
The successful bidder will be required to deliver the Tablet Based Biometric Attendance System to various locations specified by the Home and Hill Affairs Department, covering key government premises across West Bengal.
Contact Information
For further inquiries, bidders are encouraged to contact the issuing authority within the stipulated timeframe through recognized channels. Details are typically found in the tender documentation provided during the submission phase.
In summary, this tender aims at vastly improving attendance management systems, thereby enhancing workplace efficiency and accountability throughout West Bengal's administrative and educational sectors.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC)
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with valid incorporation documents, along with having prior experience in delivering and implementing similar biometric attendance systems. Bidders must also possess necessary certifications and licenses, along with demonstrating financial stability to undertake the project.
Bidders must comply with stringent technical specifications such as advanced biometric recognition systems (fingerprint and facial recognition), a user-friendly interface, and data encryption for security. The system should also manage a high volume of attendance data efficiently.
Bidders are required to submit an Earnest Money Deposit (EMD) along with their proposals, which serves as a security measure against bid withdrawal. Payment terms will generally be outlined in the contract, detailing any milestones for payments based on deliverables and performance timelines.
Proposals must be submitted electronically, ensuring adherence to specified submission methods and document formats. Bidders should ensure that technical and financial documents are separated and submitted as per the guidelines provided in the tender.
Yes, there are specific benefits for MSEs and startups, which may include bid discounts, additional time allowances for performance, and favorable consideration during the evaluation process to promote local entrepreneurship in technological advancements.
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