Home and Hill Affairs Department West Bengal Tender by State Crime Records Bereau (GEM/2025/B/6174629)
Tablet Based Biometric Attendance System (V2)

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Tender Title: Tablet Based Biometric Attendance System (V2)
Reference Number: GEM/2025/B/6174629
Issuing Authority: Home and Hill Affairs Department, West Bengal
The Home and Hill Affairs Department of West Bengal is inviting bids for the procurement of a Tablet Based Biometric Attendance System (V2). This initiative aims to enhance the attendance tracking systems across various departments and institutions, ensuring accuracy and efficiency in attendance management.
Scope of Work and Objectives
The principal objective of this tender is to supply and implement a comprehensive Tablet Based Biometric Attendance System that incorporates modern biometric features for effective attendance tracking. The awarded vendor will be responsible for delivering 204 units of the device, training staff on its usage, and providing adequate technical support post-installation.
Eligibility Criteria
To qualify for participation in this tender, bidders must meet the following eligibility requirements:
- Be a registered business entity with valid licenses.
- Have demonstrated experience in providing biometric attendance systems or similar technology.
- Submit all required documentation, including business registration and financial stability evidence.
Technical Requirements
Bidders must provide technical specifications for the Tablet Based Biometric Attendance System, which should include:
- Compatibility with existing infrastructure.
- Biometric features such as fingerprint recognition and facial recognition.
- User-friendly interface and comprehensive reporting capabilities.
- Robust data security measures to protect sensitive information.
Financial Requirements
Bidders must submit a comprehensive financial proposal that includes:
- Pricing for individual units and total bid price.
- Tax implications and any additional fees associated with the procurement.
- Payment terms, which will be agreed upon post-selection.
Document Submission Details
All required documents must be submitted electronically through the specified submission portal. Bidders should ensure that all documents are legible and adhere to the allowed formats, including PDF and Word documents.
Special Provisions
To encourage participation by Micro, Small, and Medium Enterprises (MSEs) and startups, the department has outlined special provisions:
- MSEs may benefit from reduced eligibility requirements.
- Startups may qualify for support services and additional guidance through the procurement process.
Evaluation Process
The evaluation of submitted bids will be conducted based on the following criteria:
- Compliance with technical specifications.
- Financial competitiveness.
- Experience and previous project success.
- After evaluation, the selected vendor(s) will be notified regarding their bid status.
Delivery Locations
The delivery of the biometric attendance systems will be required at designated locations across the Home and Hill Affairs Department’s various offices throughout West Bengal.
Contact Information
For further inquiries regarding this tender, bidders are encouraged to contact the Home and Hill Affairs Department directly using the officially provided communication channels.
The successful implementation of the Tablet Based Biometric Attendance System (V2) will significantly enhance attendance management and reinforce accountability within the workforce.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC)
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for the Tablet Based Biometric Attendance System (V2) include being a registered entity, possessing relevant licenses, and demonstrating past experience in similar biometric system deployments. Bidders should also provide evidence of financial stability to ensure their ability to fulfill the contractual obligations.
Bidders must provide several essential certificates as part of their submissions. These typically include valid business registration certificates, tax compliance certificates, and, if applicable, certification of previous successful implementations of biometric attendance systems. Each document must be clear and accurately reflect the current status of the bidder’s business.
The document submission process involves electronically uploading required documents through the designated submission portal. Bidders must ensure that all documents are prepared in the accepted formats such as PDF or Word and submitted prior to the specified deadlines. It is important to follow the guidelines provided in the tender to ensure successful submission.
The financial proposal should include a detailed breakdown of pricing for the Tablet Based Biometric Attendance System, including unit price, taxes, and any additional costs. Bidders should clearly outline their payment terms, which will be negotiated after selection. Clarity in the financial proposal enhances the chances of a successful bid.
Yes, there are specific provisions aimed at fostering participation from Micro, Small, and Medium Enterprises (MSEs) and startups. These may include relaxed eligibility criteria, access to advisory services during the procurement process, and potential financial benefits. MSEs are encouraged to leverage these provisions to enhance their competitive edge in the bidding process.
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