Home and Hill Affairs Department West Bengal Tender by State Crime Records Bereau (GEM/2025/B/6133709)
Video Conferencing Camera / Web Camera (V2),Online UPS (V2),High End Desktop Computer

Tender Timeline
Tender Title: Supply of High-End Desktop Computers, Video Conferencing Cameras, and Online UPS
Reference Number: GEM/2025/B/6133709
Issuing Authority/Department: Home and Hill Affairs Department, West Bengal
Scope of Work and Objectives
The purpose of this tender is to invite bids for the supply of a range of high-quality technological equipment including High-End Desktop Computers, Video Conferencing Cameras, and Online UPS systems. The objective is to enhance the technological capabilities within the Home and Hill Affairs Department of West Bengal, thereby facilitating effective communication, data processing, and backup power solutions for ongoing departmental projects.
This tender encompasses a total quantity of 9219 units, categorized as follows:
- High-End Desktop Computers
- Video Conferencing Cameras / Web Cameras
- Online Uninterruptible Power Supplies (UPS)
These systems are aimed at meeting the diverse technical demands of the department, ensuring that all products are capable of integrating seamlessly into existing infrastructure while fulfilling specific operational requirements.
Eligibility Criteria
Bidders must meet the following eligibility criteria to be considered for this tender:
- Registered as a legal entity with appropriate professional licenses.
- Proven experience in supplying similar items to government or large institutional clients.
- Compliance with all applicable laws and regulations governing the supply of electronic and technological equipment.
Technical Requirements
Bidders are required to provide detailed specifications and compliance with industry standards related to:
- High-Speed Performance: High-End Desktop Computers must support high processing speeds and advanced graphics capabilities suitable for multitasking and demanding applications.
- Video Conferencing Quality: Cameras should offer HD or higher resolution with integrated audio capabilities for seamless communication.
- Reliability and Efficiency: Online UPS must provide continuous power support with adequate backup time, meeting or exceeding minimum efficiency ratings.
Financial Requirements
Interested bidders must submit:
- A detailed financial proposal outlining pricing, taxes, and any applicable fees.
- Evidence of financial stability, which may include bank statements or balance sheets for the last two financial years.
Document Submission Details
All bids must be submitted electronically through the designated government portal. Required documents typically include:
- Company registration certificate.
- AUDIT financial statements.
- Certificate of compliance with statutory obligations (such as GST registration).
Bidders should ensure all documents are complete and submitted before the closing date specified in the tender notice.
Special Provisions
There are provisions for Micro, Small, and Medium Enterprises (MSEs) and preferred bidding processes for startups. Identified benefits might include reduced eligibility criteria and relaxation in terms of performance security requirements. Bidders claiming MSE status must provide relevant documentation to avail of these benefits.
Evaluation Process
The evaluation of bids will be conducted based on a scoring matrix that considers technical specifications, price competitiveness, vendor experience, and compliance with the requirements set forth in this tender notice. Each proposal will undergo a thorough review, and bidders may be requested for clarifications as needed.
Delivery Locations
Products are to be delivered to specified central and regional offices of the Home and Hill Affairs Department in West Bengal. The final quantities and distribution points will be communicated in the purchase order following the tender closure.
Contact Information
While specific contact details are not available in this document, potential bidders are encouraged to monitor the official government procurement website for further communications regarding this tender.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC)
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having the necessary professional licenses, and a proven track record of delivering similar technological solutions to governmental or large institutional clients. Additionally, compliance with legal regulations and ability to meet financial criteria is essential for participation in this tender.
The technical specifications for Video Conferencing Cameras include a minimum resolution of HD (High Definition), integrated audio capabilities, and compatibility with various conferencing software platforms. Reliability and ease of installation are also key attributes that must be highlighted in bids.
The payment terms will typically be defined in the contract following the evaluation of bids. Generally, successful bidders may expect a milestone-based payment structure, which could include an upfront deposit, payment upon delivery, and balance settlement after successful installation and operational testing of the systems.
Bids must be submitted electronically through the official government procurement portal. It’s crucial for bidders to ensure that all required documents are uploaded in the specified formats, typically PDF or other accepted digital formats, along with the pricing proposals.
Yes, this tender includes provisions to benefit Micro, Small, and Medium Enterprises (MSEs), allowing them to participate under relaxed eligibility criteria and potentially lower financial securities. Documentation proving MSE status should be included in the bid submission to avail these provisions.
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