Home and Hill Affairs Department West Bengal Tender by Kolkata Police (GEM/2025/B/6162906)
End Point Protection Software / Appliances (V3)
Tender Timeline
Tender Title:
End Point Protection Software / Appliances (V3)
Reference Number:
GEM/2025/B/6162906
Issuing Authority/Department:
Home and Hill Affairs Department, West Bengal
Scope of Work and Objectives
This tender invites bids for the supply of End Point Protection Software and Appliances to enhance the cybersecurity framework within various departments under the Home and Hill Affairs Department of West Bengal. The primary objective is to ensure that all endpoints, including desktops, laptops, and mobile devices, are equipped with robust security measures to mitigate risks such as malware, ransomware, and unauthorized access. The awarded bidder will be responsible for the delivery, installation, and maintenance of these security solutions.
Eligibility Criteria
To qualify, bidders must be a registered entity in the relevant industry with proven expertise in cybersecurity solutions. Bidders should demonstrate previous experience in supplying similar hardware and software solutions to government entities or large-scale enterprises. Additionally, financial stability and capacity to meet the project demands will be evaluated.
Technical Requirements
Bidders must provide detailed specifications of the proposed End Point Protection Software and Appliances, including but not limited to:
- Comprehensive malware detection and removal capabilities.
- Real-time threat response features.
- Compatibility with existing systems in use by the Home and Hill Affairs Department.
- Scalability options to accommodate growth and shifting needs.
Financial Requirements
All bidders are required to submit a comprehensive financial proposal that outlines pricing for the software and appliances, including any ancillary costs associated with installation, customization, and annual maintenance. Payment terms will be discussed during the evaluation phase.
Document Submission Details
Bidders must submit all required documents electronically through the designated portal. The complete proposal should include the technical submission, financial submission, and compliance documents. Bids should be formatted according to the requirements, ensuring easy access and evaluation by the tender committee.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and start-ups. Special concessions may apply to qualifying bidders to foster inclusive growth and local innovation. Competing entities are encouraged to align with the 'Make in India' policy to promote local manufacturing.
Evaluation Process
Proposals will be assessed based on their technical and financial soundness. A scoring system will be employed, where a set of criteria including compliance with technical specifications, past performance, and financial viability will be used to score each submission. The selected bidder is expected to demonstrate the highest value for the proposed solutions.
Delivery Locations
All deliveries must be directed to designated sites across West Bengal as specified by the Home and Hill Affairs Department.
Contact Information
For any inquiries regarding this tender, bidders are advised to reach out through the official communication channels established within the tender document.
Proper attention to the submission and adherence to the outlined requirements are crucial to ensure successful bidding for the End Point Protection Software / Appliances (V3) initiative.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with a valid registration in the relevant sector. Bidders need to demonstrate prior experience in supplying hardware and software solutions to government entities. Additionally, they should have a sound financial position and capacity to meet the demands of the tender.
The technical specifications require that the proposed solutions must include comprehensive malware detection and removal features. Solutions should offer real-time threat assessment and be compatible with the existing systems currently in use by the Home and Hill Affairs Department. Scalability options are also essential to adjust to future demands.
The Earnest Money Deposit (EMD) must be furnished upon bid submission, typically calculated as a percentage of the total bid value. The specific amount and guidelines for EMD are outlined in the tender documents, and bidders must ensure compliance to avoid disqualification.
Bidders are required to submit their proposals electronically via the designated procurement portal. Clear guidelines are provided regarding the document formats acceptable for submission to ensure all necessary components are included in a structured manner.
Yes, the tender provides provisions for Micro, Small, and Medium Enterprises (MSEs) and start-ups, offering special consideration to encourage local vendors. Bidders that qualify as MSEs may receive reduced financial obligations and additional support to foster their successful participation in the tender process. Compliance with ‘Make in India’ policies is also encouraged, promoting local content in the procurement.
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