Tender Title: Customized AMC/CMC for Pre-owned X Ray Baggage Scanner
Reference Number: GEM/2025/B/6156745
Issuing Authority: Home Department Gujarat
Scope of Work and Objectives
The Home Department of Gujarat is seeking proposals for a Comprehensive Maintenance Contract (CMC) for pre-owned X Ray baggage scanners provided by Bharat Electronics Ltd. The primary goal is to ensure that these critical security devices remain fully operational and maintain their performance standards throughout their lifecycle. The selected vendor will be expected to deliver a full suite of maintenance services, including preventive and corrective measures, to enhance the reliability of the existing equipment and ensure compliance with operational standards.
Eligibility Criteria
To be eligible to submit a proposal, bidders must meet the following eligibility criteria:
- Must be a registered entity with valid credentials.
- Should possess experience in providing similar maintenance and servicing contracts.
- Capability to mobilize necessary technical and logistical resources.
- Must have financial stability, which will be verified through appropriate documentation.
Technical Requirements
The technical requirements specified for this tender include:
- Ability to provide immediate response for repairs and maintenance needs.
- Inventory management of required spare parts for the efficient servicing of the X Ray baggage scanners.
- Adherence to the technical specifications and service standards set forth by Bharat Electronics Ltd.
- Trained personnel with expertise in servicing X Ray baggage scanning technology.
Financial Requirements
The financial proposal must outline all applicable costs associated with the maintenance contract, including but not limited to:
- Breakdown of service charges and any additional fees.
- Earnest Money Deposit (EMD) details and requirements as per regulations.
- Pricing structure, including considerations for performance and quality assurance.
Document Submission Details
Bidders are required to submit the following documents as part of their proposal:
- Company registration certificates and relevant licenses.
- Proof of prior experience with similar contracts.
- Financial statements to demonstrate operational capability.
- Detailed technical proposals illustrating the maintenance approach.
Special Provisions
This tender may include special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, allowing them to compete effectively by offering relaxed criteria or support mechanisms. Specific details regarding these considerations may be outlined in the full tender documentation.
Evaluation Process
The evaluation of proposals will include:
- Technical assessment based on compliance with service requirements.
- Financial bid analysis adhering to the pre-established evaluation criteria.
- Selection will be based on the overall score derived from both technical and financial evaluations.
Delivery Locations
The primary delivery location for the items and services will be determined based on the specifications provided during the proposal submission phase and will primarily focus on government facilities requiring security services.
Contact Information
For any inquiries or further information, contact details will be provided within the complete tender documentation to address any queries related to this tender.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing experience in providing maintenance services for X Ray baggage scanners, demonstrating financial stability through relevant documentation, and the ability to mobilize skilled personnel. Bidders must ensure that they meet all these criteria to be considered for the proposal.
Vendors must adhere to specific technical specifications set forth by Bharat Electronics Ltd, focusing on immediate response times for maintenance, the availability of necessary spare parts, and the qualification of technicians specialized in X Ray technology. All maintenance work must align with operational and safety standards to ensure continued equipment efficacy.
The EMD for this tender acts as a security to ensure the commitment of bidders and is required to be submitted along with the proposal. The specific amount and conditions regarding the EMD must be carefully reviewed in the tender documentation, as these will determine the bidding eligibility and compliance requirements.
Proposals can typically be submitted through electronic means, as outlined in the tender documents. It’s critical for bidders to follow the submission formats and protocols specified to avoid disqualification. Ensure that all required documents are completely uploaded in the accepted formats as indicated.
Yes, there may be specific provisions for Micro, Small, and Medium Enterprises (MSEs) and startups that could be beneficial. These provisions may include simplified eligibility criteria, lower EMD requirements, or additional support features aimed at enhancing participation by smaller entities in government tenders. Detailed information can be found in the official tender documentation.
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