Customized AMC/CMC for Pre-owned Products

The eligibility requirements for this tender include the necessity to be recognized as a legitimate business entity with proper registration. Bidders must have proven experience with maintenance contracts for pre-owned products, especially featuring the MS128 and KAREL models, along with necessary technical resources and personnel to effectively manage services as required.

Bidders are required to submit relevant certificates that establish their technical qualifications and operational capabilities. This typically includes valid business licenses, technical training records for personnel, and previous contract completion certificates that showcase experience in managing Annual Maintenance Contracts (AMC) and Comprehensive Maintenance Contracts (CMC).

An Earnest Money Deposit (EMD) is typically required during the submission process to ensure bidder commitment. The amount may vary and is specified in the tender documents. Bidders should follow the guidelines related to payment methods and refund policies as stipulated in the tender announcement.

The payment terms will include arrangements made prior to contract signing. Generally, payments can be milestone-based following the delivery of specified services and may also include performance-linked payments. Bidders should clearly outline their proposed payment structure in their submissions.

This tender includes specific provisions aimed at encouraging participation from Micro, Small, and Medium Enterprises (MSEs). MSEs may enjoy advantages in terms of evaluation preferences or simplified compliance requirements, promoting their involvement in government projects while supporting local entrepreneurship.