Home Department Kerala Tender by Police Department (GEM/2025/B/6112341)
Operation And Maintenance Of Substation - Complete System

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Tender Title: Operation and Maintenance of Substation - Complete System
Reference Number: GEM/2025/B/6112341
Issuing Authority: Home Department, Kerala
The Home Department of Kerala invites bids for the Operation and Maintenance of Substation - Complete System. This tender aims to enhance the reliability and efficiency of substation operations while ensuring compliance with safety and quality standards. The scope of work includes comprehensive maintenance services, operational enhancements, and monitoring systems to ensure that the substation operates at optimal efficiency.
Scope of Work and Objectives
The main objective of this tender is to ensure uninterrupted power supply through the efficient operation and maintenance of substations. The selected contractor will be responsible for routine maintenance, emergency repairs, and upgrades as necessary. Additionally, the contractor must offer a proactive approach to operational challenges to minimize downtime and maximize performance.
Eligibility Criteria
Bidders must possess the following qualifications to participate:
- A valid registration as a service provider.
- Proven experience in substation operation and maintenance.
- Capacity to provide necessary certifications and quality compliance documents.
Technical Requirements
Bidders will need to meet several technical specifications, including but not limited to:
- Compliance with local and national safety and operational standards.
- Ability to implement and manage advanced monitoring and diagnostic tools.
- Knowledge of energy management systems and software integration.
Financial Requirements
All bidders must demonstrate financial capability, including:
- Provision of financial statements for the last three years.
- Evidence of any previous contracts and projects showcasing relevant financial stability.
- An Earnest Money Deposit (EMD) as specified in the tender documentation.
Document Submission Details
All documents must be submitted electronically through the designated portal. Bidders are advised to ensure that all submissions are in the prescribed formats and comply with any documentation standards as outlined in the tender package.
Special Provisions
This tender includes benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, fostering inclusive participation and encouraging local businesses to apply. Special evaluation criteria may apply to these entities.
Evaluation Process
The evaluation of bids will follow a transparent process wherein all proposals will be assessed based on predefined criteria. These include:
- Technical Compliance
- Financial Offer
- Experience and track record
- Innovation and sustainability initiatives
Delivery Locations
The services stipulated in this tender will be delivered at various substation locations across Kerala. Exact locations and any additional details will be communicated to the awarded contractor upon contract signing.
Contact Information
For any inquiries related to this tender, please contact the Home Department of Kerala. Detailed contact information can be found on the official government website.
This tender presents an excellent opportunity for qualified contractors to enhance the operational capabilities of Kerala's electrical infrastructure while providing vital services to the community.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered service provider with a demonstrated experience in substation operations and maintenance. Additionally, bidders must provide necessary certifications and proof of compliance with local regulations and standards. It is crucial to showcase past projects that align with the tender’s requirements to affirm capacity and expertise.
Bidders need to furnish various certificates, including but not limited to:
- ISO certification related to quality and safety standards.
- Electrical installation and maintenance licenses.
- Compliance certificates that assure adherence to safety and operational protocols.
Payment terms outlined in the tender specify that payments will be made in stages based on the successful completion of milestones. Bidders should be prepared to provide invoices and any required documentation for every milestone achieved, ensuring transparency in financial transactions. The policy may also address aspects of retention money and performance guarantees.
All documents must be submitted electronically via the designated submission portal as instructed in the tender documentation. It is essential to adhere to the specified document formats and guidelines to avoid disqualification. Bidders should consider organizing their documents systematically for ease of review.
MSEs will enjoy tailored benefits in the Operation and Maintenance of Substation tender, aimed at promoting local businesses and enhancing their competitiveness. These benefits may include relaxed eligibility criteria, preference in the evaluation process, and additional points during selective bidding tasks, supporting the government’s initiative to empower smaller enterprises.
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