Tender Title: Integrated Security Surveillance System Service

Reference Number: GEM/2025/B/6147099

Issuing Authority: Home Department, Odisha

The Integrated Security Surveillance System Service aims to enhance the security framework by implementing an advanced integrated security solution that encompasses remote video monitoring, operating monitoring, and outdoor perimeter security. This initiative is a crucial step towards bolstering the safety and security of critical establishments under the jurisdiction of the Home Department, Odisha.

Scope of Work and Objectives

The primary scope of work includes:

• Deployment of a comprehensive surveillance system that integrates various technologies for real-time monitoring.
• Installation of network-attached storage to ensure maximum security footage is captured and stored.
• Providing remote access capabilities to monitor security operations effectively.
• Maintenance and support services for the integrated system as per defined service level agreements (SLAs).

The objectives of this tender are to ensure the safety of critical infrastructure while enhancing operational efficiency through modern surveillance technologies.

Eligibility Criteria

To be eligible for this tender, bidders must meet specific eligibility criteria, which include:

• Being a registered entity with the necessary licenses to operate in the security service sector.
• Possessing a proven track record of similar projects in the past three years.
• Demonstrating technical expertise in implementing surveillance systems.

Technical Requirements

Bidders will need to adhere to the following technical requirements:

• Implementation of state-of-the-art surveillance hardware and software.
• Provision of high-definition video recording capabilities.
• Systems must be compatible with existing infrastructure.
• Compliance with all applicable security standards and regulations.

Financial Requirements

The financial requirements for participation in this tender include:

• Submission of a valid Earnest Money Deposit (EMD) as specified in the tender documentation.
• Proof of financial stability, including annual turnover statements for the last three years.
• Compliance with the payment terms outlined in the contract.

Document Submission Details

All bidding documents must be submitted electronically through the designated procurement portal by the specified deadline. Bidders should ensure that all submissions are complete and comply with the submission requirements provided in the tender documentation, including:

• Technical proposal.
• Financial bid.
• Required certificates and proof of eligibility.

Special Provisions

This tender offers special provisions for Micro, Small, and Medium Enterprises (MSEs), encouraging their participation through benefits like reduced bid security and other support initiatives aimed at fostering competition. Additionally, provisions for startups will be defined to promote innovative solutions in the security sector.

Evaluation Process

The evaluation process will involve assessing the technical and financial capabilities of bidders. The criteria for evaluation will include:

• Design and implementation plan.
• Cost-effectiveness of the proposed solution.
• Compliance with quality standards and timelines.

Bids will be scored based on the established evaluation matrix, ensuring a fair selection process.

Delivery Locations

The services procured under this tender will be required at various critical facilities as designated by the Home Department, Odisha. Bidders must be prepared to deploy their solutions across multiple sites.

Contact Information

For more information regarding this tender, interested parties are advised to refer to the official documentation or contact the relevant department through the channels provided on the procurement portal.