Home Department Uttar Pradesh Tender by Uttar Pradesh Police (GEM/2025/B/6171990)

The Home Department Uttar Pradesh is inviting tenders under the reference number GEM/2025/B/6171990 for the comprehensive Operation and Maintenance of Lifts (Elevators). This tender aims to ensure that all lifts in designated locations are functional, safe, compliant with industry standards, and available for public use at all times.

Scope of Work and Objectives

The primary objective of this tender is to engage a qualified contractor for the maintenance and operation of a total of two complete lift systems in various designated locations across Uttar Pradesh. The contractor will be responsible for:

• Regular operational checks and maintenance.
• Prompt resolution of any technical issues or failures.
• Compliance with safety and operational standards.
• Documentation of all maintenance activities and reports.
• Coordination with the Home Department for scheduled inspections and reviews.

Through this operation and maintenance tender, the Home Department aims to enhance service efficiency, reduce downtime, and increase customer satisfaction.

Eligibility Criteria

To be eligible to respond to this tender, bidders must meet the following criteria:

• Must be a registered entity within India.
• Should possess relevant experience in lift operation and maintenance.
• Must demonstrate compliance with statutory requirements including safety and quality certifications.

Technical Requirements

Bidders are expected to provide detailed technical proposals outlining:

• The qualifications and experience of personnel who will be assigned to this project.
• The methodologies and tools to be used for effective lift maintenance.
• Safety protocols and quality assurance measures adhered to during operations.

It is crucial for bidders to adhere to the prescribed technical specifications, ensuring that their proposals align with the Home Department's outlined standards.

Financial Requirements

Proposals must present a thorough financial outline including:

• Price breakdown for services offered.
• Any additional costs that may arise during the contract period.
• Payment terms and conditions, ensuring transparency in financial dealings.

Document Submission Details

All proposals should be submitted electronically via the designated portal. Bidders must ensure that all required documents and certificates are included, formatted according to the specifications laid out in the tender documentation.

Special Provisions

Bidders categorized as Micro, Small, and Medium Enterprises (MSMEs) or Startups are encouraged to participate. Special provisions may be available to support these entities, enhancing their chances of success in securing this tender.

Evaluation Process

Proposals will be evaluated based on:

• Overall compliance with eligibility criteria.
• The detailedness and feasibility of the technical proposal.
• Financial competitiveness alongside transparency in pricing.

Delivery Locations

The operations and maintenance services will be focused on designated government buildings and facilities across Uttar Pradesh, as specified during the submission process.

Contact Information

For detailed information regarding submission clarifications and requirements, interested bidders are encouraged to refer to the official tender documentation or the designated contacts within the Home Department.