Home Department Uttar Pradesh Tender by Uttar Pradesh Police (GEM/2025/B/6154454)
Customized AMC/CMC for Pre-owned Products - SBMS- Verba Centre; Multi Brand; Comprehensive Maintena
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Tender Title: Customized AMC/CMC for Pre-owned Products - GEM/2025/B/6154454
Issuing Authority/Department: Home Department Uttar Pradesh
The Customized AMC/CMC for Pre-owned Products is a critical tender issued by the Home Department Uttar Pradesh. The objective of this tender is to solicit proposals for a comprehensive maintenance contract (CMC) and Annual Maintenance Contract (AMC) for pre-owned products associated with the SBMS- Verba Centre. This contract enables a multi-brand approach to comprehensive maintenance services, ensuring that all equipment is kept in optimal working condition with minimal downtime.
Scope of Work and Objectives
The primary scope of work encompasses the provision of comprehensive maintenance contracts for pre-owned equipment across various brands, ensuring seamless operation and service efficiency. The objectives include enhancing operational productivity, reducing emergency repairs, and offering 24x7 support to maintain service standards.
Eligibility Criteria
To qualify for participation in this tender, bidders must fulfill specific eligibility requirements, including but not limited to:
- Registration as a legal entity
- Provision of relevant documentation regarding their experience in providing similar maintenance services
- Compliance with all applicable laws and regulations pertaining to service provision
Technical Requirements
Bidders must demonstrate their ability to meet the technical specifications outlined in the tender documentation. This includes expertise in handling pre-owned products of various models, possessing the necessary tools and technologies for maintenance, and having skilled personnel for effective service delivery.
Financial Requirements
Relevant financial documentation is required to assure the stability and capacity of bidders to undertake the contract. This includes previous financial statements and an overview of pricing models for the services offered under this tender.
Document Submission Details
Prospective bidders are required to submit their proposals, including all necessary documentation, through the specified channels indicated within the tender details. The submission must be performed in accordance with the guidelines outlined by the issuing authority to ensure compliance.
Special Provisions
The tender has special provisions that may benefit Micro, Small, and Medium Enterprises (MSEs) and startups, promoting inclusivity and competitiveness. Interested parties should check the tender specifics for eligibility regarding these benefits.
Evaluation Process
The evaluation of submitted proposals will follow a thorough process based on predefined criteria. This process is aimed at ensuring that the most capable and compliant bidders are awarded the contract. It will include an assessment of technical proposals, financial stability, and value for money.
Delivery Locations
The service provisions are to be conducted primarily at the SBMS- Verba Centre and other designated locations as specified within the tender documentation, which may include various sites across Uttar Pradesh.
Contact Information
For further inquiries, bidders can refer to the contact details provided in the official tender document, ensuring that any questions regarding the submission and evaluation process can be addressed promptly.
In conclusion, this tender for Customized AMC/CMC for Pre-owned Products aims to enhance the maintenance and operational efficiency of critical systems within the Home Department of Uttar Pradesh. Interested bidders are encouraged to review the full tender documentation to understand submission requirements and evaluation criteria thoroughly.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing experience in comprehensive maintenance services, and complying with all local laws. Additionally, bidders must provide relevant documentation to demonstrate their capabilities and financial stability.
Interested bidders must submit specific certificates, including registration certificates, tax compliance documentation, and any necessary licenses related to conducting maintenance services. These certificates affirm the bidder’s legitimacy and capability to fulfill the tender’s requirements.
The submission methods for this tender require all documents to be uploaded electronically through the designated tender portal. It is crucial that bidders adhere to the formatting specifications mentioned in the tender guidelines to avoid disqualification.
Bidders are typically required to submit an Earnest Money Deposit (EMD) as part of their financial security obligations. This deposit serves as a guarantee for the bidder’s commitment to the tender process and may be forfeited in case of non-compliance with the tender terms.
The tender includes provisions that facilitate participation by Micro, Small, and Medium Enterprises (MSEs), which may include relaxed qualification criteria and additional support during the bidding process. This initiative aligns with government efforts to enhance opportunities for small businesses within the procurement landscape.
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