Tender Title: Manpower Outsourcing Services

Reference Number: GEM/2025/B/6135985

Issuing Authority: Hospitality & Protocol Department

The Tender for Manpower Outsourcing Services is aimed at procuring competent and skilled manpower for various operational roles within the organization, emphasizing fixed remuneration. This tender encompasses various positions, including Administrative roles, Operational Managers (Technical), Cooks, Plumbers, Electricians, Drivers, and other support staff to ensure efficient operational capabilities.

Scope of Work and Objectives

The primary objective of this tender is to select skilled service providers who can supply quality manpower outsourced to meet the operational needs of the Hospitality & Protocol Department. The service providers will be responsible for providing trained personnel who meet specific criteria and can deliver high services throughout the contract's lifespan. The tender invites bids for the following operational roles:

• Administrative Staff
• Operational Managers (Technical)
• Cooks and Cook Helpers
• Gardening and Maintenance Staff
• Plumbers and Electricians
• Drivers (Light Motor Vehicle)
• Cleaning and Auxiliary Staff (Safaiwala/MTS)

Eligibility Criteria

To participate in the tender, bidders must fulfill the following eligibility criteria:

• Must be a legally registered entity capable of providing manpower services.
• Relevant experience in the manpower outsourcing sector.
• Compliance with local laws and regulations.
• Demonstrated capacity to deliver the required number of personnel effectively.

Technical Requirements

Bidders must ensure that the candidates provided meet the technical requirements, including:

• Relevant qualifications or certifications for specialized roles (e.g., ITI for electricians, High School certificate for drivers and cooks).
• Proven experience in similar roles.
• Ability to adhere to operational standards and compliance guidelines.

Financial Requirements

Bidders should demonstrate their financial capability by providing the following:

• Evidence of financial stability and capacity to manage payrolls effectively.
• Pricing must be competitive and in compliance with the fixed remuneration as stipulated in the tender.

Document Submission Details

All bids must be submitted electronically via the designated e-procurement platform. The following documents are required for submission:

• Registration certificates
• Experience letters
• Financial statements
• Technical qualifications of personnel

Special Provisions

The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, highlighting provisions that support local employment and economic growth. Preference in selection will be given to these entities.

Evaluation Process

The evaluation of bids will be based on specific criteria, including:

• Technical capabilities of the candidates proposed.
• Financial competitiveness.
• Previous experience and performance in similar projects.

Delivery Locations

Manpower services will be required at various locations within the jurisdiction of the Hospitality & Protocol Department, ensuring flexibility and adherence to operational demands.

Contact Information

For further inquiries, contact the Hospitality & Protocol Department directly through the official e-procurement communication channels listed on the submission portal.