Hospitality and Protocol Department Jammu and Kashmir Tenders (GEM/2025/B/6138171)
AMC of Integrated Security and Surveillance System - Theft Prevention, Facility/Asset Protection, V
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Tender Title: AMC of Integrated Security and Surveillance System
Tender Reference Number: GEM/2025/B/6138171
Issuing Authority/Department: Hospitality and Protocol Department Jammu and Kashmir
Scope of Work and Objectives
The objective of this tender is to secure comprehensive Annual Maintenance Contract (AMC) services for the Integrated Security and Surveillance System. The scope includes the management and maintenance of diverse security components specifically aimed at preventing theft, ensuring facility and asset protection, and providing overall employee safety. The services will encompass hardware, software, networking systems, and licenses, integrating various security measures such as vandalism deterrence and outdoor perimeter security. Successful vendors will be responsible for ensuring that all systems function optimally to meet the security needs of facilities under the jurisdiction of the Hospitality and Protocol Department.
Eligibility Criteria
Vendors eligible to participate must fulfill specific eligibility requirements. This includes being a registered entity with the necessary certifications and experience in handling similar contracts. The vendors should demonstrate their capability through previous contract performance as well as having qualified personnel for system maintenance and support.
Technical Requirements
Vendors are required to possess the following technical skills:
- Proficiency in managing integrated security systems.
- Experience with hardware installation, networking, and software troubleshooting.
- Familiarity with the latest security technologies and compliance requirements pertaining to surveillance systems.
Financial Requirements
Bidders must provide financial documents that showcase their ability to undertake the contract. This may include previous financial reports, bank guarantees, and any other relevant documentation that show financial stability and capacity to execute the project.
Document Submission Details
Interested entities should submit all required documentation electronically via the GEM portal. Necessary documents include eligibility certificates, technical proposals, and financial statements. The submission format must adhere strictly to the guidelines provided on the GEM platform, ensuring that all documents are legible and complete.
Special Provisions
This tender recognizes the significance of promoting local businesses, and provisions for Micro, Small, and Medium Enterprises (MSEs) are included. MSEs that meet the eligibility criteria will benefit from concessions in terms of bidding processes and financial requirements, supporting government efforts towards fostering a competitive business environment.
Evaluation Process
The evaluation will be conducted based on a structured approach, assessing technical and financial proposals. The technical evaluation will prioritize vendors' experience, proposed methodologies, and understanding of the project requirements. Financial proposals will be compared to identify the most viable offer.
Delivery Locations
All services under this contract will be delivered to designated facilities under the jurisdiction of the Hospitality and Protocol Department in Jammu and Kashmir.
Contact Information
For further clarification or inquiries related to this tender, interested parties can refer to the official platform for additional contact details and guidance.
By participating in this AMC of Integrated Security and Surveillance System tender, vendors will be contributing to enhancing the safety and operational efficacy of facilities while aligning with government initiatives to support local enterprises.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having relevant experience in providing similar Annual Maintenance Contract services, and possessing the necessary certifications. In addition, bidders need to demonstrate their capacity through proven track records of managing integrated security systems.
Required documents typically include business registration certificates, experience letters, technical qualifications of personnel, and financial statements that demonstrate stability and capacity. Vendors may also need to provide specific certificates related to quality standards and technical capabilities.
The registration process involves entering all required information on the GEM portal and uploading the necessary documents. Vendors should ensure that they have all paperwork ready and formatted as per the portal’s guidelines to facilitate a smooth submission.
Documents must be submitted in specified formats such as PDF or Word, as outlined in the submission guidelines on the GEM portal. All submitted files should be clear, well-structured, and free of errors to comply with format requirements.
Bidders must account for an Earnest Money Deposit (EMD) as a safeguard against non-compliance, along with a performance security to ensure contract adherence. Payment terms will be defined in detail in the contract, typically aligned with milestone completions and audits of performance by the issuing authority.
By addressing these key areas, potential bidders can streamline their tendering process and enhance their chances of successful participation.
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