Housing and Urban Planning Department Uttar Pradesh Tenders (GEM/2025/B/6164830)
Customized AMC/CMC for Pre-owned Products - 3600000; --; Annual Maintenance Contract (AMC); Monthly

Tender Timeline
Introduction
The Housing and Urban Planning Department Uttar Pradesh is inviting bids for the Customized Annual Maintenance Contract (AMC) for pre-owned products. This tender emphasizes the provision of consistent maintenance services ensuring the operational efficiency of the equipment covered under the contract.
Scope of Work and Objectives
The scope of this tender involves providing Annual Maintenance Contract (AMC) services for a selection of pre-owned products which focus on enhancing sustainability and performance. The key objectives are to ensure the continued functionality of the assets and minimize downtime through proactive maintenance practices. The selected bidder will be responsible for conducting regular inspections, repairs, and updates as necessary to maintain optimal performance throughout the contract term.
Eligibility Criteria
Bidders must meet the following eligibility criteria to participate in this tender:
- Must be a registered firm with valid documentation.
- Demonstrated experience in providing AMC services for similar equipment.
- Financial capability to undertake the maintenance works required.
- Compliance with all regulatory requirements related to delivering such services.
Technical Requirements
Bidders are expected to adhere to comprehensive technical specifications related to the maintenance of pre-owned products. This includes:
- Understanding of the operational mechanics of the equipment in question.
- Ability to provide skilled technicians with certifications in relevant areas.
- Relevant tools and equipment must be available to perform necessary maintenance tasks.
Financial Requirements
Bidders should ensure financial criteria are met, including but not limited to:
- Adequate banking credentials to cover the potential financial obligations of the AMC service.
- Submission of previous financial statements reflecting financial stability.
Document Submission Details
All bids must be submitted electronically through the designated tender portal. Required documents include:
- Bidder's registration certificate.
- Technical and financial proposals prepared in specified formats.
- Any additional supporting documents as requested in the tender guidelines.
Special Provisions
This tender will provide certain provisions to Micro, Small and Medium Enterprises (MSEs) and startups. Adequate measures will be taken to encourage participation from these entities, ensuring that they meet the necessary criteria to avail of benefits provided under this tender.
Evaluation Process
The submission will undergo a two-stage evaluation process:
- Technical Evaluation: Assessment of the bidder’s technical capabilities and proposals.
- Financial Evaluation: Review of financial offers and pricing considerations.
Bidders will be evaluated based on their alignment with the requirements outlined in the tender.
Delivery Locations
The service providers should be able to deliver maintenance services within designated areas of Uttar Pradesh as per the needs of the Housing and Urban Planning Department.
Contact Information
For any clarification or further information related to this tender, it is advisable to refer to the official communications released by the Housing and Urban Planning Department Uttar Pradesh. Specific contact details were not available regarding this tender submission.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements to participate in this tender include being a legally registered entity, possessing valid certifications, and demonstrating previous experience in providing similar AMC services. Bidders should also showcase their financial capability through recent statements or documents, confirming their ability to manage the maintenance contract effectively.
Bidders must comply with comprehensive technical specifications that ensure a thorough understanding of the pre-owned products under maintenance. This includes having qualified technicians with appropriate certifications, relevant tools and equipment for repairs, and processes in place for regular checks and updates of the equipment to keep them operational at all times.
Participants are required to submit an Earnest Money Deposit (EMD) along with their tender proposal, reflecting seriousness in their bid. The amount for the EMD will be specified in the tender guidelines. This deposit ensures that selected bidders comply with contract conditions, and may also be forfeited if terms aren’t met.
Proposals must be submitted electronically via the authorized tender portal. Only specific document formats as outlined in the tender instructions will be accepted. This typically includes formats such as PDF and DOC, ensuring all submissions are clear, organized, and compliant with required criteria.
Yes, there are special provisions available for Micro, Small, and Medium Enterprises (MSEs) to encourage their participation. These benefits might include relaxation in requirements, additional points during evaluation, or capacity-building support aimed at fostering a more inclusive bidding environment for startups and small businesses.
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