India Tourism Development Corporation Limited Tender by India Tourism Development Corporation Limited (GEM/2025/B/6082355)
Hiring of Tea/Coffee Vending Machine

Tender Timeline
Tender Title: Hiring of Tea/Coffee Vending Machine
Tender Reference Number: GEM/2025/B/6082355
Issuing Authority/Department:
India Tourism Development Corporation Limited
Ministry of Tourism
Scope of Work and Objectives
The scope of work encompasses the hiring of four tea and coffee vending machines for the needs of the India Tourism Development Corporation Limited. The main objective is to provide high-quality tea and coffee services at various official locations to enhance customer experience and promote hospitality. The successful bidder will be expected to ensure the timely installation, maintenance, and replenishment of the machines to ensure smooth operations.
Eligibility Criteria
To be eligible for this tender, bidders must be registered entities with proven experience in servicing similar contracts. Interested parties should demonstrate their capability to manage the logistics associated with the hiring and operation of vending machines, including requisite staffing, maintenance, and supply chains.
Technical Requirements
Bidders are required to present appropriate technical specifications of the machines to be proposed, which should include capacity, operational efficiency, and maintenance protocols. Compliance with safety and hygiene standards is paramount, ensuring that all machines are regularly maintained to uphold quality standards.
Financial Requirements
Bidders must provide a detailed financial proposal indicating the costs associated with hiring, maintenance, and supply of ingredients for the vending machines. This should include any ancillary charges and a comprehensive payment structure.
Document Submission Details
All bids must be submitted along with the necessary supporting documentation, including a company profile, technical specifications, and financial proposals. Submission methods may include online portals as prescribed by the issuing authority. Complete adherence to document submission protocols is required to avoid disqualification.
Special Provisions
Benefits for Micro, Small, and Medium Enterprises (MSEs) and startups can be expected in terms of relaxed criteria or additional points in the evaluation process. It is advisable for interested parties to confirm their eligibility for these benefits when preparing their proposals.
Evaluation Process
The evaluation criteria will focus on both technical and financial aspects of the submitted bids. Proposals will be scored based on compliance with technical specifications, cost-effectiveness, and overall value offered. The detailed evaluation matrix will be available in the tender documents.
Delivery Locations
Machines must be supplied and installed at designated locations as specified by the India Tourism Development Corporation Limited. The successful bidder will be responsible for assessing the site requirements and ensuring proper setup.
Contact Information
For further queries and clarifications, bidders can reach out to the officials listed in the tender documentation. It is important to utilize official channels to maintain transparency and build rapport with the issuing authority.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with experience in managing similar contracts. Bidders should provide documentation that demonstrates their capability to effectively operate and maintain the vending machines proposed in their bids. Additional factors may include the ability to provide quality assurance and adherence to health and safety regulations.
Bidders are required to submit relevant certifications and licenses that validate their business operations, including compliance with health standards. It may also include any certifications regarding the safety and efficiency of the machines being offered. Ensuring that all certificates are up to date and relevant to the scope is crucial for a successful submission.
The registration process requires interested bidders to register on the designated tender management platform. They must complete the profile setup and submit necessary documentation for verification. It’s advisable to ensure all documents are in the accepted formats prior to submission to facilitate a smooth registration experience.
Bids should be submitted via the online platform as specified in the tender documentation. Accepted document formats typically include PDF, DOCX, and XLS files depending on the requirements set forth by the issuing authority. Adhering to these formats as well as submission guidelines will prevent any delays in processing.
MSEs may receive benefits such as relaxed eligibility criteria and additional points during the evaluation process, enhancing their chances of winning the tender. This aligns with government initiatives to support local businesses and stimulate economic growth through competition and participation in government contracts.
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