Indian Audit and Accounts Department Tender by Accountant General Audit Delhi (GEM/2025/B/6148095)
Manpower Outsourcing Services - Minimum wage - Unskilled; Not Required; Others,Cleaning, Sanitation

Tender Timeline
Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6148095
Issuing Authority:
Indian Audit and Accounts Department
Comptroller and Auditor General (CAG) of India
Scope of Work and Objectives:
This tender is aimed at outsourcing manpower services primarily focusing on general cleaning, sanitation, and disinfection services across various settings including offices, commercial spaces, institutions, and residential areas. The objective is to ensure cleanliness and hygiene through effective manpower solutions that adhere to established cleanliness standards. Service providers are expected to manage around 5,269 total quantities of manpower for optimal outcomes.
Eligibility Criteria:
To participate in this tender, bidders must meet specific eligibility criteria, including being a registered entity capable of delivering the required services. Organizations must demonstrate relevant experience in providing manpower outsourcing services and compliance with labor regulations.
Technical Requirements:
Technical compliance requires bidders to adhere to the stipulated standards for cleanliness and sanitation services. Bidders must present a comprehensive plan outlining how they will provide the necessary manpower, including details about staff training, supervision, and quality control measures.
Financial Requirements:
Financial qualifications include demonstrating the capability to handle the tender’s monetary obligations effectively. Bidders are expected to outline their cost structures, ensuring they can meet minimum wage regulations for unskilled labor and provide a detailed budget for the proposed services.
Document Submission Details:
All required documents must be submitted in a proper format to ensure compliance with the tender specifications. Bidders should follow submission guidelines carefully to avoid disqualification. The precise submission process will be outlined in the official documentation associated with the tender.
Special Provisions:
The tender provides benefits for Micro, Small, and Medium Enterprises (MSEs) and provisions for startups that may offer additional advantages in participation. Such provisions encourage innovation and participation from smaller entities to compete alongside larger organizations.
Evaluation Process:
Bids will undergo an evaluation process considering various factors including adherence to eligibility criteria, technical compliance, and financial submission details. The evaluation will focus on selecting contractors that can deliver high-quality services effectively.
Delivery Locations:
Services will be delivered across a range of facilities designated by the Indian Audit and Accounts Department. Bidders should be prepared to mobilize resources promptly to these locations.
Contact Information:
For any inquiries regarding this tender, bidders may reach out to the listed departmental email. However, all necessary communications must be directed to the specified CAG office, ensuring clarity in engagement.
Conclusion
This tender presents a comprehensive opportunity for qualified service providers to engage in the delivery of essential cleaning and sanitation services. Organizations interested in participating must thoroughly review the eligibility criteria, prepare necessary documentation, and ensure strict compliance with technical and financial requirements to maximize their chances of selection in this competitive bidding process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing relevant experience in providing manpower outsourcing services, and complying with applicable labor laws. Bidders must also demonstrate their ability to maintain necessary standards for cleanliness and sanitation as part of their service delivery.
Bidders must adhere strictly to the specified technical specifications for cleaning and sanitation, which dictate the processes and outcomes expected within different service environments. This includes the training and maintenance of quality standards for unskilled labor involved in the cleaning processes. This ensures a high standard of service delivery consistent with the objectives of the tender.
The Earnest Money Deposit (EMD) is a prerequisite for submitting bids on this tender. This amount demonstrates a bidder’s commitment to the contract and is typically refundable upon bid acceptance or rejection. Specific details regarding the amount and submission guidelines will be outlined in the final tender documentation.
Bidders must submit required documents in the specified format outlined in the tender notification. Accepted formats usually include PDFs and other secure file types that ensure document integrity. Submission methods can rely on electronic uploading systems or physical delivery, depending on what the tender specifies.
Yes, there are significant benefits in place for Micro, Small, and Medium Enterprises (MSEs) as part of this tender. These provisions aim to encourage MSE participation by providing them equal opportunities to compete for contracts, ensuring adherence to national policies such as ‘Make in India’ and local content guidelines that promote local manufacturers and service providers.
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