INDIAN OIL CORPORATION LIMITED Tender by Marketing Division (GEM/2025/B/6060002)
Canteen Service - Employee Welfare Model - Vegetarian, Non-Vegetarian; Breakfast, Lunch, Dinner, Sn
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Tender Title: Canteen Service - Employee Welfare Model
Reference Number: GEM/2025/B/6060002
Issuing Authority/Department: Indian Oil Corporation Limited, Ministry of Petroleum and Natural Gas
The Canteen Service - Employee Welfare Model tender aims to engage a suitable contractor to provide comprehensive catering services for employees, visitors, and stakeholders associated with the Indian Oil Corporation Limited. This procurement not only focuses on delivering nutritious meals but also fosters an enriching employee experience through quality service.
Scope of Work and Objectives
The contractor will be responsible for providing a healthy and diverse menu that includes vegetarian and non-vegetarian options for breakfast, lunch, dinner, and snacks. The chosen supplier is expected to support meal preparation, service delivery, and cleanliness at designated service points both inside and outside the building premises.
The objectives of this tender include:
- Ensuring the availability of diverse and high-quality meal options.
- Maintaining high standards of hygiene and safety in food preparation and service.
- Creating an inclusive dining environment that caters to all dietary preferences.
Eligibility Criteria
To be eligible to submit bids, suppliers must meet certain criteria, including but not limited to:
- Being a registered entity with valid trade licenses.
- Experience in providing similar canteen or catering services.
- Compliance with health and safety regulations pertinent to food service.
Technical Requirements
The following technical requirements must be fulfilled:
- Compliance with food safety standards as per local regulations.
- Ability to serve a variety of menu options tailored to the demographics of the employees.
- Provision for special dietary needs, such as vegetarian/vegan options and allergen-free meals.
Financial Requirements
Vendors must demonstrate financial stability and provide evidence of their ability to fulfill contractual obligations, which may include:
- Bank statements and financial records from the past 3 years.
- Previous contracts completed in the relevant field.
Document Submission Details
Bidders are required to submit all pertinent documentation electronically via the recommended submission platform. This includes, but is not limited to:
- Company profile and past experience.
- Financial statements.
- Compliance certificates.
Special Provisions
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups through supportive regulations that may include relaxed financial qualifications and quicker processing times.
Evaluation Process
The evaluation process will assess proposals based on:
- Adherence to technical specifications.
- Financial viability.
- Quality of the proposed menus and logistical plans.
Delivery Locations
Services are to be provided at the Indian Oil Corporation Limited's premises and related facility locations designated in the tender documents.
Contact Information
For any inquiries regarding this tender, potential bidders should refer to the official contact channels provided in the documentation. It is advised to ensure all questions are submitted well ahead of the bid submission deadline to facilitate timely responses.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The eligibility requirements include being a registered entity with appropriate trade licenses. Bidders must have a demonstrated record of experience in providing catering services and compliance with essential health and safety regulations related to food service.
To comply with the tender’s technical specifications, bidders are typically required to present valid health and safety certifications, as well as food safety compliance certificates from relevant authorities. These documents ensure adherence to quality standards in food preparation and service, thus safeguarding health and hygiene.
The registration process typically involves creating an account on the designated procurement platform. Bidders must provide their company details, including registration number and contact information. Completion of forms and submission of required documentation is essential for successful participation in this tender.
Bidders must provide an Earnest Money Deposit (EMD) as part of their submission, which acts as a security to ensure their commitment to the proposal. Additionally, a performance security may be required upon awarding the contract, ensuring the bidder will complete the job as per the terms agreed upon, and prevent defaults.
The tender offers several benefits for Micro, Small, and Medium Enterprises (MSEs), including relaxed eligibility criteria and possibly financial assistance. Additionally, MSEs stand to gain from preferential pricing considerations during the evaluation process, fostering an inclusive approach in public procurement.
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