Custom Bid for Services - MRCC25B003 - Non-Comprehensive AMC for Triconex PLC, DCS at IOCL Mathura

Custom Bid for Services - MRCC25B003 - Non-Comprehensive AMC for Triconex PLC, DCS at IOCL Mathura

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Tender Timeline

Tender Issue
June 4, 2025 at 12:37 PM

Tender Title: Custom Bid for Services - MRCC25B003 - Non-Comprehensive AMC for Triconex PLC, DCS at IOCL Mathura

Reference Number: 26dc7f66a

Issuing Authority/Department:

Indian Oil Corporation Limited under the Ministry of Petroleum and Natural Gas is inviting tenders for a custom bid concerning the Non-Comprehensive Annual Maintenance Contract (AMC) of Triconex PLC, Distributed Control System (DCS) at the IOCL Mathura Refinery.

Scope of Work and Objectives:

The primary objective of this tender is to establish a Non-Comprehensive AMC for Triconex PLC, DCS, which is critical to the operational integrity of the Mathura Refinery. This contract aims to ensure the smooth functioning and maintenance of the control systems, divided into several key line items:

  1. 1st Year Preventive Maintenance Charges
  2. 2nd Year Preventive Maintenance Charges
  3. Emergency/Shutdown Charges for both years.

Suppliers will be required to deliver high-quality service that complies with industry standards, ensuring minimal downtime and optimized operational efficiency in the refinery.

Eligibility Criteria:

Participation in this tender is open to all registered entities with the relevant qualifications and experience in providing maintenance services for control systems, specifically Triconex PLC. Bidders must demonstrate prior experience in similar projects and have the technical capability to deliver the objectives set forth in this tender.

Technical Requirements:

The bid must include detailed specifications and evidence of the technical capability required to handle the maintenance of Triconex PLC. This involves knowledge of service protocols, software updates, hardware spare parts, and fail-safe operations. Bidders will be evaluated based on their technical prowess and experience in the industry.

Financial Requirements:

Bidders are required to submit a financial proposal that outlines all costs associated with the maintenance services, including the preventive maintenance charges and emergency service rates. Financial stability and previous project valuations will be part of the evaluation.

Document Submission Details:

All necessary documents must be submitted through the specified channels outlined in the tender instructions. Documentation should include company registration certificates, relevant project experience, technical specifications of services offered, and financial proposals.

Special Provisions:

This tender includes special provisions aimed at encouraging participation from Micro, Small, and Medium Enterprises (MSEs) and startups. These benefits may include relaxation in eligibility criteria and reduced application fees, fostering a more competitive bidding environment.

Evaluation Process:

The evaluation of bids will follow a predefined process focusing on technical competence and financial viability. A scoring system will be utilized based on the completeness of submissions, compliance with technical requirements, and competitiveness of financial proposals.

Delivery Locations:

The services will primarily be delivered at the IOCL Mathura Refinery. All maintenance work should adhere to the operational schedules and minimize disruptions.

Contact Information:

For additional details regarding the tender, bidders are encouraged to reach out via the official communication channels mentioned in the tender documentation. Direct inquiries should be made to the issuing authority for any specific question or clarification regarding this tender.


General Information

Item Category
Custom Bid for Services - MRCC25B003 - Non- Comprehensive AMC for Triconex PLC, DCS at IOCL Mathura Refinery LINE ITEM 10 - 1st Year preventive maintenance charges , Custom Bid for Services - MRCC25B003 - Non- Comprehensive AMC for Triconex PLC, DCS at IOCL Mathura Refinery LINE ITEM 20 - 2nd Year preventive maintenance charges , Custom Bid for Services - MRCC25B003 - Non- Comprehensive AMC for Triconex PLC, DCS at IOCL Mathura Refinery LINE ITEM 30 - Emergency /Shutdown charges both years

Financial Information

Bid Offer Validity
120 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
4 Days

Tender Documents

15 Documents
GeM-Bidding-7925469.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
BOQ DocumentBOQ COMPLIANCE
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
Other DocumentsOTHER APPENDIX
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity with demonstrable experience in maintenance services for Triconex PLC and similar control systems. Bidders should possess a strong financial and operational track record, as well as comply with all relevant industry standards and regulations.

Bidders must demonstrate their capability to provide services for Triconex PLC, including knowledge in maintenance practices, software support, and hardware troubleshooting. Compliance with safety standards and operational effectiveness during maintenance activities is essential for successful bid evaluation.

The payment terms will be defined based on the reliability of service delivery and compliance with maintenance agreements. This will typically include advance payments for preventive services and immediate invoicing for emergency services as part of the contract.

All required documents must be submitted electronically through the designated channels. Bidders are advised to ensure that all submissions meet the outlined formats and include necessary certifications to avoid disqualification during the evaluation process.

MSEs are encouraged to participate through provisions that may include eased eligibility criteria, financial support, and technical assistance. Such incentives support wider participation and foster equal opportunities in the tendering process.

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