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INDIAN OIL CORPORATION LIMITED Tender by Indian Oil Corporation Limited (GEM/2025/B/6021797)

Custom Bid for Services - Maintenance and service contract for BHEL make three DAVRs installed at G

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INDIAN OIL CORPORATION LIMITED Tender by Indian Oil Corporation Limited (GEM/2025/B/6021797)

Tender Timeline

Tender Issue
March 4, 2025 at 5:42 PM
Corrigendum
April 16, 2025 at 11:41 AM
Bid Extended to April 26, 2025 at 06:00 PM

Tender Title: Maintenance and Service Contract for BHEL Make Three DAVRs Installed at Guwahati Refinery

Tender Reference Number: GEM/2025/B/6021797

Issuing Authority: Indian Oil Corporation Limited, Ministry of Petroleum and Natural Gas

The Maintenance and Service Contract for BHEL (Bharat Heavy Electricals Limited) make three DAVRs (Digital Automatic Voltage Regulators) at the Guwahati Refinery is a strategically important initiative by the Indian Oil Corporation Limited. The objective of this tender is to secure a comprehensive service and maintenance plan for the equipment to ensure optimal performance, reliability, and efficiency in operations.

Scope of Work and Objectives

The selected contractor will be responsible for providing maintenance and service support for three DAVRs installed at the Guwahati Refinery. Key activities include:

  • Regular maintenance checks
  • Troubleshooting and repairs
  • Support for emergency breakdowns
  • Scheduled servicing as per OEM guidelines

The goal is to minimize downtime and enhance operational reliability.

Eligibility Criteria

Eligible bidders must be registered entities with experience in maintenance services for electrical equipment. Additionally, they should conform to the quality standards set forth by the OEM (Original Equipment Manufacturer) and retain the necessary certifications.

Technical Requirements

Bidders must demonstrate technical capability in:

  • Understanding BHEL systems and components
  • Availability of qualified personnel for servicing
  • Access to requisite tools and equipment for maintenance operations

Financial Requirements

Bidders will be assessed based on their financial capability to undertake the contract. This includes financial statements and proof of similar projects executed previously to ensure they can meet the contract demands.

Document Submission Details

All tender documents and proposals should be submitted in accordance with the instructions provided in the RFQ (Request for Quotation). The documents must be formatted as required and submitted through the designated electronic portal, with a clear outline of the proposed services, timelines, and pricing.

Special Provisions

There are provisions favoring Micro, Small, and Medium Enterprises (MSEs) and startups. Eligible entities can avail benefits which may include relaxed qualification criteria and bid submission exemptions to encourage participation.

Evaluation Process

The evaluation of the tender submissions will be conducted in a structured manner:

  • Compliance with eligibility and technical specifications
  • Financial soundness and competitive pricing
  • Quality assurance measures proposed

Bidders are advised to provide comprehensive details that will be evaluated against the specific criteria set by the tender authority.

Delivery Locations

Services will be rendered at the Guwahati Refinery, with specific on-site requirements dictated by operational necessity.

Contact Information

For further inquiries or clarifications, details may be obtained through the tendering authority's official communication channels.

By adhering to these guidelines, beneficiaries can ensure they submit comprehensive and competitive bids that meet all necessary criteria for the successful execution of this vital maintenance and service contract.


General Information

Item Category
Custom Bid for Services - Maintenance and service contract for BHEL make three DAVRs installed at Guwahati Refinery through OEM Ms BHEL BHOPAL 9010C24F68 Deputation charges for Engg FY2425 , Custom Bid for Services - Deputation charges for Engg FY2526 , Custom Bid for Services - Overtime charges FY2425 , Custom Bid for Services - Overtime charges FY2526 , Custom Bid for Services - Vendor will be provided guest house for accommodation In case of unavailability of guest house vendor has to make his own accommodation arrangement , Custom Bid for Services - TESTING EQUIPMENT HIRE CHARGES , Custom Bid for Services - MOBILIZATION DE MOBILIZATION CHARGES , Custom Bid for Services - AIR TRAVEL CHARGES Payment will be reimbursed as per actual bill service line item no 80 of RFQ item no 10 , Custom Bid for Services - CAR TAXI CHARGES Payment will be reimbursed as per actual bill service line item no 90 of RFQ item no 10
State
City

Financial Information

Bid Offer Validity
120 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
5 Days

Tender Documents

13 Documents
GeM-Bidding-7604253.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
BOQ DocumentBOQ COMPLIANCE
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
Payment Terms & ConditionPAYMENT PAYMENT
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)
  • Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

Bid Extended to April 26, 2025 at 06:00 PMModified on April 16, 2025 at 11:41 AM
Bid Opening April 26, 2025 at 06:30 PM

Frequently Asked Questions

The eligibility requirements for this tender include being a registered entity with substantial experience in maintenance and servicing of electrical equipment. Bidders must adhere to OEM standards, proving their capability through relevant certifications and prior work experience in similar projects.

The tender demands bidders to possess a thorough understanding of BHEL systems and engineering aspects related to DAVRs. Additionally, technical specifications require that bidders demonstrate access to qualified personnel, along with the necessary tools for maintenance activities as prescribed by the OEM guidelines.

The Earnest Money Deposit (EMD) details are typically stipulated within the tender documents. Bidders should refer to the RFQ for the specific amount required as an EMD and ensure that it is paid and documented accordingly to secure their participation in the bidding process.

Proposals must be submitted electronically through the designated tendering portal. All required documents should be formatted as specified in the RFQ. Bidders should follow the submission guidelines carefully and ensure all information is complete to mitigate any issues during evaluation.

Micro, Small, and Medium Enterprises (MSEs) can benefit from relaxed eligibility criteria, which may include exemptions in certain documentation requirements. The tender encourages MSE participation by providing them an opportunity to showcase their capabilities while supporting the ‘Make in India’ initiative.

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