INDIAN OIL CORPORATION LIMITED Tender by Indian Oil Corporation Limited (GEM/2025/B/6144973)

Tender Title: Customized AMC/CMC for Pre-owned Products - AMC of GMS and ILSD; Pentax
Tender Reference Number: GEM/2025/B/6144973
Issuing Authority: Indian Oil Corporation Limited (IOCL)
Department: Ministry of Petroleum and Natural Gas

Scope of Work and Objectives

The objective of this tender is to establish a comprehensive Annual Maintenance Contract (AMC) for the pre-owned products of GMS and ILSD, as well as Pentax equipment. The selected contractor will be responsible for ensuring the operational efficiency, safety, and reliability of the equipment through routine maintenance, timely repairs, and emergency services. The service will cover the entire lifecycle of the equipment, including preventive and corrective maintenance to minimize downtime and optimize performance.

Eligibility Criteria

To qualify for participation in this tender, bidders must meet the following eligibility criteria:

• Bidders should be duly registered entities with a valid business license.
• Bidders must have proven experience in providing AMC services for pre-owned products.
• Submit details of relevant past projects executed in a similar capacity.
• Compliance with all local regulations and standards related to the maintenance of equipment.

Technical Requirements

Bidders must fulfill the following technical requirements:

• Provide evidence of skilled technicians experienced with GMS and ILSD products as well as Pentax equipment.
• Ability to perform diagnostic assessments and repairs.
• Capability to provide support for both scheduled and emergency maintenance services.
• Proposed methodologies for routine checks and servicing plans.

Financial Requirements

Bidders are required to submit a comprehensive financial proposal that includes:

• A breakdown of service costs covering all components of the AMC.
• Information regarding any additional costs associated with emergency services or major repairs.
• Evidence of financial stability and capability to handle the contract requirements.

Document Submission Details

Bidders must submit their proposals and required documentation in accordance with the following guidelines:

• All documents should be submitted in PDF format for consistency and ease of access.
• The submission process should be completed via the GEM portal using the GEM/2025/B/6144973 reference.

Special Provisions

There are specific provisions in place for Micro, Small, and Medium Enterprises (MSEs), offering benefits such as:

• Relaxed eligibility criteria to encourage participation from smaller firms.
• Possible government support for qualifying MSMEs.

Evaluation Process

The evaluation process will consist of the following steps:

• Initial assessment of eligibility documentation to ensure compliance with criteria.
• Technical evaluation of service proposals, focusing on methodology and past performance.
• Financial evaluations will consider total costs and value for money.

Delivery Locations

The scope of maintenance services will cover various operational sites as designated by the Indian Oil Corporation Limited across the geographical regions where GMS and ILSD products are utilized.

Contact Information

For further details or clarifications regarding this tender, potential bidders are encouraged to directly engage with the Indian Oil Corporation Limited through their designated contact points.