Tender Title: Custom Bid for Services - Comprehensive Annual Maintenance Contract of Hitachi HI Rel Power Electronics Pvt Ltd Make UPS Systems Installed at Guwahati Refinery
Tender Reference Number: GEM/2025/B/6150550
Issuing Authority/Department:
Indian Oil Corporation Limited, under the Ministry of Petroleum and Natural Gas, is inviting proposals for the Comprehensive Annual Maintenance Contract (CAMC) of Hitachi HI Rel Power Electronics Pvt Ltd Made UPS Systems installed at Guwahati Refinery.
Scope of Work and Objectives:
The primary objective of this tender is to establish a Comprehensive Annual Maintenance Contract for two Ups systems, including one set of 60 KVA UPS and one set of 100 KVA UPS. The scope of work encompasses routine maintenance, troubleshooting, repair services, and ensuring the reliable functioning of the UPS systems to safeguard continuous power supply, essential for refinery operations. The contractor must ensure minimal downtime and maintain UPS systems according to the stipulated technical and operational standards.
Eligibility Criteria:
To be eligible for participation in this tender, bidders must possess:
- Valid registration as a business entity.
- Relevant experience in providing similar maintenance services.
- Capacities to provide resources for timely maintenance and support.
- Compliance with applicable statutory and regulatory requirements.
Technical Requirements:
Bidders must meet the following technical specifications:
- Proficiency in maintaining Hitachi UPS systems.
- Skilled labor with certifications and experience in power electronics.
- Availability of genuine spare parts for the models specified.
Financial Requirements:
Bidders are required to submit complete financial details, including previous financial statements, to demonstrate their financial stability and capacity to undertake the maintenance contract. They must also provide pricing models according to the unit rates.
Document Submission Details:
Documents must be submitted electronically via the designated online tender submission portal. All necessary forms and compliance documents must be provided in the specified formats.
Special Provisions:
Micro, Small, and Medium Enterprises (MSEs) and Startups are encouraged to participate in this tender, and they may be eligible for certain benefits under government policies aimed at promoting entrepreneurship within these sectors.
Evaluation Process:
The evaluation will comprise a thorough assessment of the technical skills, financial soundness, and past performance of bidders. Proposals will be evaluated based on compliance with the technical specifications, price competitiveness, and service delivery capability.
Delivery Locations:
Services are required at the Guwahati Refinery site.
Contact Information:
For more details regarding this tender, bidders are encouraged to refer to the official notification on the Indian Oil Corporation Limited’s website or contact their official customer service channels.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
13 DocumentsDocuments Required from Seller
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having relevant experience in providing maintenance services, and complying with statutory requirements. Bidders should also have the technical capacity to service Hitachi UPS systems and ensure the availability of genuine parts.
Bidders must provide relevant certifications that demonstrate their proficiency in maintaining power electronics, particularly Hitachi UPS systems. This includes technician certifications or equivalent qualifications that validate the technical expertise required for the successful execution of the maintenance contract.
To register, bidders must follow the online registration process stipulated by Indian Oil Corporation Limited. This typically includes creating an account on the tender portal, filling out the required forms, and submitting necessary documents adhering to the specified formats.
The payment terms will be dependent on milestones related to the maintenance services rendered, invoicing agreed-upon rates according to the terms established within the contract. Detailed payment schedules will be discussed and agreed upon post tender award.
MSEs participating in this tender will have access to special provisions, including relaxed eligibility criteria, preferential treatment in the selection process, and potential financial assistance. These measures aim to support Micro, Small, and Medium Enterprises within the procurement framework initiated by the government.
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