INDIAN OIL CORPORATION LIMITED Tender by Iocl Bongaigaon Refinery (GEM/2025/B/6174710)
Custom Bid for Services - ARC For Cleaning And Upkeepment Of Labour Sheds And Toilets At Bongaigaon

Tender Timeline
Tender Title: Custom Bid for Services - ARC For Cleaning And Upkeepment Of Labour Sheds And Toilets At Bongaigaon
Tender Reference Number: GEM/2025/B/6174710
Issuing Authority: INDIAN OIL CORPORATION LIMITED
Department: Ministry of Petroleum and Natural Gas
The primary objective of this tender is to secure services for the Cleaning and Upkeepment of Labour Sheds and Toilets at Bongaigaon Refinery, a facility managed by INDIAN OIL CORPORATION LIMITED. This tender invites competent contractors to bid for the maintenance and sanitation services critical for ensuring a hygienic environment for construction and operational labourers on site.
Scope of Work
The scope of work encompasses comprehensive cleaning services including, but not limited to, scheduled cleaning, disinfection of facilities, waste management, and maintenance of sanitation standards. The successful bidder will be required to ensure a safe and clean environment where the labour force operates, thereby promoting health and productivity. All works must comply with Indian Oil Corporation Limited standards, and additional requirements specified in the tender documents.
Eligibility Criteria
To qualify, bidders must be registered entities with the necessary licenses to operate in the required sector. Contractors should have prior experience in providing similar services and display adequate technical and financial capability to execute the service outlined in this tender.
Technical Requirements
Bidders must demonstrate proficiency in cleaning operations, equipment use, and possess a workforce trained in maintaining hygiene and safety standards. Proof of quality certifications or relevant documentation must accompany bids, reflecting compliance with industry benchmarks.
Financial Requirements
The financial aspects include the submission of a bid price along with a detailed breakdown of costs. Bidders should note any applicable taxes and annual maintenance provisions within their bids. The total bid must reflect value for money as well as adherence to any set financial guidelines provided in the tender documentation.
Document Submission Details
All bidders are required to submit their proposals electronically through the specified platform in the required format. Essential documents include, but are not limited to, the company profile, previous job experiences, financial statements, and any compliance certificates. The submission method will align with that of the GEM system, and bidders should ensure adherence to the outlined protocols.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) and Startups are encouraged to participate in this tender. There are specific benefits and provisions outlined to support participation from these sectors, including relaxed criteria where applicable.
Evaluation Process
The evaluation will be conducted based on predefined criteria highlighting technical expertise, financial viability, and past performance. Each bid will receive a score based on these parameters, which will aid the selection of the contractor that best meets the service delivery objectives.
Delivery Locations
The location for service delivery is strictly confined to the Bongaigaon Refinery premises, where cleaning and upkeepment works shall occur.
Contact Information
For any inquiries regarding this tender, interested parties should seek assistance through the communication channels provided via the GEM platform. It is crucial to approach official channels for timely and accurate updates.
In summary, this tender represents a key opportunity for service-oriented firms to engage with INDIAN OIL CORPORATION LIMITED and showcase their capabilities in delivering essential maintenance services. Proper attention to eligibility requirements, technical specifications, and the submission process will be vital for successful participation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
12 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing the necessary licenses, and demonstrating experience in similar cleaning and maintenance services. Furthermore, bidders should provide evidence of sufficient technical and financial capabilities to undertake the scope of work outlined in the tender documentation.
Bidders must submit relevant certificates showcasing their compliance with industry standards such as ISO certifications or safety qualifications. Proof of previous successful contracts in similar services may also bolster the application, showcasing the bidder’s ability to deliver required services effectively.
To participate in the tender, interested bidders need to complete the registration process through the GEM portal. This involves creating an account, verifying the entity’s details, and ensuring all required documentation is uploaded correctly in the accepted formats outlined in the tender.
The submission must include documents in specified formats such as PDF or DOC that cover all required information, including the company profile, technical proposals, financial statements, and compliance certificates. Adhering to the document submission guidelines is crucial to avoid disqualification.
Bidders are required to submit an Earnest Money Deposit (EMD) as specified in the tender documentation. This deposit acts as a security measure, ensuring that interested parties are serious about their bid. Additionally, performance security may be required post-award to ensure contract fulfillment.
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