Tender Title: Custom Bid for Services - CAMC of LG make AC at IOCL Jaipur Terminal
Tender Reference Number: GEM/2025/B/6158427
Issuing Authority/Department: Indian Oil Corporation Limited, under the Ministry of Petroleum and Natural Gas
Scope of Work and Objectives
The primary objective of this tender is to acquire comprehensive annual maintenance contract services (CAMC) for LG make air conditioning units located at the IOCL Jaipur Terminal. These services are intended to ensure optimal performance, longevity, and efficiency of the air conditioning systems, contributing to a comfortable working environment and maintaining operational standards. The scope of work includes regular servicing, preventive maintenance, emergency repairs, and replacement of defective parts as required.
Eligibility Criteria
To qualify for participation in this tender, bidders must fulfill specific eligibility requirements:
- The bidder should be a registered entity with valid documentation.
- The bidder must demonstrate experience in providing maintenance services for HVAC systems, particularly for commercial applications.
- The bidder should have a sufficient workforce and technical expertise to execute the contract efficiently.
- Compliance with relevant regulatory standards and norms as mandated by the Ministry of Petroleum and Natural Gas must be established.
Technical Requirements
Bidders are required to meet certain technical requirements:
- Knowledge of LG air conditioning systems must be evidenced through prior contracts or certifications.
- Capability to provide adequate spare parts and handle repairs promptly.
- Availability of qualified technicians who can perform maintenance tasks within specified timeframes is crucial.
Financial Requirements
Participating bidders must comply with various financial requirements:
- Submission of an Earnest Money Deposit (EMD) as specified in the tender document, which will be retained until the contract is awarded.
- Bidders must present a financial statement proving their stability and capacity to undertake the maintenance contract.
Document Submission Details
Bidders are instructed to submit their proposals electronically via the specified tender portal. All documents must be submitted in required formats, ensuring clarity and completeness. Late submissions will not be entertained.
Special Provisions
The tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. Advantages may include reserved quotas, reduced fees, and advisory assistance for bidding processes.
Evaluation Process
The evaluation process will be conducted based on specified criteria to assess both technical and financial capabilities. Bidders will be evaluated on their qualifications, previous experience, pricing strategies, and compliance with the outlined requirements.
Delivery Locations
Services will be rendered at the IOCL Jaipur Terminal. Bidders should account for travel and logistics in their proposals to ensure timely maintenance services.
Contact Information
For inquiries related to this tender, participants can reach out to the designated official at Indian Oil Corporation Limited. Details of the contact point will be available in the tender documentation.
In summary, this tender presents a significant opportunity for service providers proficient in HVAC maintenance to engage with a prestigious organization. Adherence to the detailed eligibility and technical requirements will be vital for successful participation in the tender process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, demonstrating relevant experience in HVAC maintenance, and providing necessary licenses and certifications. Bidders should also showcase their technical qualifications and capacity to manage service contracts effectively. Compliance with regulatory standards is mandatory.
Bidders must provide certificates demonstrating their expertise in HVAC services, including relevant trade licenses, ISO certifications (if applicable), and proof of previous contracts or experience with LG air conditioning systems. These documents validate the bidder’s ability to meet the tender requirements.
The technical specifications include a thorough understanding of LG make air conditioning systems, ability to provide timely repair services, and access to genuine spare parts. Bidders must assure their capability to deliver preventive maintenance and emergency response as per the operational standards of the Indian Oil Corporation Limited.
The Earnest Money Deposit (EMD) is a specific amount mandated in the tender documentation, aimed at ensuring that bidders have a serious commitment. The EMD will be retained until the contract is executed and refunded to unsuccessful bidders post-evaluation, adhering to the stipulated guidelines.
MSEs stand to gain various advantages in this tender, such as reduced fees and reserved quotas. Provisions may also include guidance on compliance with local procurement rules and access to the ‘Make in India’ initiative to boost indigenous capabilities and local content in tender submissions.
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