The GEM/2025/B/6146685 is a significant tender issued by the Indian Oil Corporation Limited under the supervision of the Ministry of Petroleum and Natural Gas. This tender focuses on acquiring essential services related to the hosting of RBCSC. It entails hiring space and infrastructure at a shared Data Center for a duration of 12 months, with provisions for subsequent years.

Scope of Work and Objectives

The primary objective of this tender is to ensure comprehensive hosting services for the Regional Business Control Systems Center (RBCSC). The scope includes:

• Hiring of space for 49 server racks to accommodate IT infrastructure.
• Provision of office space for dedicated personnel managing the setups, classified as:
  • One in-charge officer.
  • Office space for eight additional officers on the first floor.

The tender encompasses charges for services related to:

• The first, second, and third years of hosting and office space, all including GST.

Eligibility Criteria

To qualify for the tender, bidders must fulfill the following eligibility requirements:

• Bidders must be duly registered entities with valid business licenses.
• Companies should demonstrate experience in providing similar hosting services to governmental or corporate sectors.
• Compliance with local and international standards for data protection and service delivery is mandatory.

Technical Requirements

Bidders must ensure that the technical specifications for the shared Data Center meet the following criteria:

• The infrastructure must be robust enough to support 49 server racks with necessary cooling and power backup systems.
• The service provider must ensure high uptime and security for hosted servers.
• A documented disaster recovery and data backup plan must be provided.

Financial Requirements

Bidders are required to submit their financial proposals in a sealed envelope, detailing:

• Cost estimates for the total charges related to the hiring of space for server racks and offices.
• Payment terms should align with standard procurement practices, inclusive of applicable GST.

Document Submission Details

All submissions must be made according to the guidelines set forth in the tender documentation. This includes:

• Completion of the requisite bid forms.
• Submission of supporting documents proving eligibility and technical capability via specified channels by the stipulated deadlines.

Special Provisions

The tender acknowledges benefits for Micro, Small, and Medium Enterprises (MSEs), promoting participation from startups. Those enterprises must provide necessary documentation to avail such provisions. Compliance with the 'Make in India' initiative is encouraged, enhancing opportunities for local businesses.

Evaluation Process

Submissions will undergo a thorough evaluation process where bids will be assessed based on:

• Compliance with technical specifications.
• Financial viability and alignment with the established budget.

Preference will be given to bids that demonstrate efficiencies in cost along with superior service delivery capabilities.

Delivery Locations

Services rendered under this tender will be utilized primarily within the operational region defined by the Indian Oil Corporation, necessitating local execution of hosting services.

Contact Information

For additional inquiries regarding this tender, interested parties may refer to the official communications from the Indian Oil Corporation Limited. Contact mechanisms are typically provided within the tender documentation for convenience.