Tender Title: Annual Maintenance Contract for S-CAN Make Analysers Installed at UCR & ETP-1/2 of Panipat Refinery
Tender Reference Number: GEM/2025/B/6145940
Issuing Authority/Department
The issuing authority for this tender is the Indian Oil Corporation Limited under the Ministry of Petroleum and Natural Gas. This tender is targeted at securing an essential service component to ensure the smooth operation of critical analysers at the refinery.
Scope of Work and Objectives
The main objective of this tender is to establish an Annual Maintenance Contract (AMC) for S-CAN make analysers installed at the UCR & ETP-1/2 of the Panipat Refinery. The selected bidder will be responsible for the routine maintenance, troubleshooting, and repair services of the analysers to ensure optimal performance and accuracy in operational readings. The scope of work includes preventive and corrective maintenance procedures alongside the provision of all necessary technical support and expertise.
Eligibility Criteria
Bidders must meet specific eligibility requirements which would generally include:
- Being a registered entity under applicable laws.
- Having relevant experience in maintenance contracts for similar analysers.
- Possessing the required financial and technical capabilities to undertake the contract.
Technical Requirements
The bidders are expected to demonstrate their technical competence, which should cover:
- A proven track record in performing maintenance on S-CAN make analysers or equivalent.
- Skilled technical personnel trained specifically for these types of equipment.
- Availability of tools and equipment necessary for maintenance work.
Financial Requirements
Bidders must provide comprehensive financial documentation demonstrating their stability and capacity to perform the contract, including:
- Financial statements for the last three years.
- Evidence of purchasing or maintaining similar service contracts.
Document Submission Details
All required documentation must be submitted through the designated tender submission platform. It includes various forms, technical proposals, and financial bids formatted correctly as per submission guidelines. Non-compliance with submission details can lead to disqualification.
Special Provisions
This tender includes provisions beneficial to Micro, Small, and Medium Enterprises (MSEs). Such provisions aim to encourage participation and support local businesses. Startups may also find necessary criteria that can assist their growth within this project scope.
Evaluation Process
The evaluation of bids will be conducted based on predefined technical and financial criteria. Bids will be compared with respect to pricing, adherence to specifications, and the proposed service offering. Special attention will be given to the bidder's previous experience and capability to carry out maintenance efficiently.
Delivery Locations
The maintenance services will be based primarily at the Panipat Refinery, specifically at the UCR and ETP-1/2 units.
Contact Information
For inquiries regarding the tender, interested bidders should refer to the official communication channels provided within the tendering platform. It's essential for all bidders to submit queries during the stipulated window of inquiry.
The opportunity for this Annual Maintenance Contract not only ensures the operational readiness of critical analysers but also contributes to optimal operational efficiency at the Panipat Refinery. Ensure that all submitted proposals are aligned with the requirements and adhere to the guidelines for a successful bidding process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
11 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having relevant experience in maintenance services for similar analysers, and demonstrating financial stability. Bidders must possess the technical capabilities and resources necessary for the contract, including skilled personnel and appropriate tools to ensure effective maintenance.
For the tender, bidders must provide various required certificates, which typically include business registration, technical qualification certificates of personnel, and relevant financial certificates. Compliance with industry standards and regulations is essential to validate the bidder’s capability and reliability in executing the contract.
The registration process generally involves creating an account on the designated tender platform, completing the required forms, and submitting essential documents for verification. Bidders should ensure that their registration is complete before the submission deadline to participate in the bidding process.
The payment terms for the contract will be outlined in the contract documentation and typically involve milestone payments based on service delivery completion, as well as provisions for advance and retainage amounts. Bidders should prepare for these aspects in their financial proposals to ensure clarity and agreement.
The tender offers specific benefits for Micro, Small, and Medium Enterprises (MSEs) to encourage their participation. This may involve relaxed qualification criteria, preferential pricing evaluation, and assistance in navigating tender requirements, enhancing their opportunities to compete effectively against larger firms.
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