Tender Title: Annual Maintenance Contract for Siemens PLC System
Reference Number: GEM/2025/B/6148624
Issuing Authority:
Indian Oil Corporation Limited
Department: Ministry of Petroleum and Natural Gas
Scope of Work and Objectives
This tender comprises the Annual Maintenance Contract (AMC) for the Siemens make PLC (Programmable Logic Controller) system installed in B and P machines and Jumbo bag machines located at the Polymer Terminal in Panipat. The selected bidder will be responsible for ensuring the optimal performance and reliability of the PLC systems, which play a crucial role in operational efficiency.
The objectives of this tender are to maintain the operational reliability of the Siemens PLC systems, minimize downtime, and ensure that all maintenance work complies with the highest standards of quality and safety.
Eligibility Criteria
To be eligible for this tender, interested parties must be registered entities with experience in providing similar maintenance services. Bidders must demonstrate their technical capabilities, past performance, and customer references in the field of PLC systems. Mandatory documents such as registration certificates and relevant experience details should be submitted as part of the proposal.
Technical Requirements
The tender will require bidders to meet specific technical requirements concerning the Siemens PLC systems. This includes proficiency in troubleshooting, repair, and maintenance of PLC systems, as well as familiarity with software updates and system upgrades. Proof of relevant certifications and training in Siemens technology will be necessary.
Financial Requirements
Bidders must showcase their financial stability and capability to manage a contract of this nature. Relevant financial documents such as bank statements, balance sheets, and proof of previous contracts may be requested for review as part of the qualification process.
Document Submission Details
All tender submissions must be made electronically through the designated procurement portal by uploading the required documents in the specified formats. Bidders should ensure that all documents are complete, clearly labeled, and submitted before the specified deadline.
Special Provisions
There are special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging them to participate in the tender process. These provisions may include relaxed eligibility criteria and priority in evaluation to promote local participation and enhance competition.
Evaluation Process
Bids will undergo a comprehensive evaluation process, which includes a technical review followed by a financial assessment. The evaluation will prioritize bidders who fulfill the technical specifications, demonstrate experience, and provide competitive pricing. Specific weightage may be assigned to MSEs and startups as part of the evaluation criteria.
Delivery Locations
Services are to be provided at various operational locations, specifically at the Polymer Terminal in Panipat. Bidders are expected to plan for logistics and on-site service capabilities adequately.
Contact Information
In case of any queries, interested bidders may refer to the official contact channels provided in the tender announcement. It is essential to seek clarifications and guidance on submission procedures or technical specifications.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
17 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with prior experience in providing maintenance services for PLC systems. Bidders must also submit documents such as registration certificates, technical capability proofs, and credible references from past clients. These ensure that the bidders can meet the operational needs stipulated in the tender specifications.
Bidders must provide specific required certificates that demonstrate their technical capabilities in maintaining Siemens PLC systems. This includes certifications from Siemens or equivalent, showcasing that personnel are trained and qualified to operate and maintain the systems effectively. Additionally, bidders may need to submit a company registration certificate and other compliance documents related to industry standards.
The submission process for the tender mandates the use of an electronic procurement portal, where bidders must upload their documents. Accepted document formats include PDF, Word, and Excel, ensuring that all exclusive forms are utilized for submission. It is crucial to follow the detailed guidelines on file naming conventions and formats as specified in the tender files to avoid disqualification.
Successful bidders are required to submit a performance security, which usually involves a financial guarantee. This is designed to ensure faithful execution of the contract conditions and is typically set as a percentage of the total contract value. Detailed terms regarding the performance security to be submitted will be specified in the finalized tender award notice.
For Micro, Small, and Medium Enterprises (MSEs), there are several benefits embedded in this tender, including possible relaxation of eligibility criteria and scoring advantages in the evaluation phase. This initiative promotes entrepreneurship and supports local businesses while ensuring competitive bidding. MSEs are encouraged to leverage these provisions to enhance their participation in government contracts.
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