INDIAN OIL CORPORATION LIMITED Tender by Indian Oil Corporation Limited (GEM/2025/B/6158183)
Custom Bid for Services - PDE1S25003 Comprehensive annual maintenance contract of precision, VRF pa
Tender Timeline
Tender Title: Comprehensive Annual Maintenance Contract of Precision, VRF Package AC and Non-Precision Ductable Type Package ACs
Tender Reference Number: GEM/2025/B/6158183
Issuing Authority: Indian Oil Corporation Limited
Department: Ministry of Petroleum and Natural Gas
Scope of Work and Objectives
Indian Oil Corporation Limited invites bids for a comprehensive annual maintenance contract for precision VRF package air conditioning (AC) units and non-precision ductable type package ACs installed at various locations in Paradip Refinery and Township area, Paradip, Odisha. The objective of this tender is to ensure optimal operational efficiency and reliability of the AC systems, thereby enhancing comfort and productivity in the facilities served.
The successful bidder will be responsible for routine maintenance, preventive checks, and necessary repairs to maintain all equipment in accordance with industry standards. The following detailed services include but are not limited to:
- Scheduled maintenance visits
- Emergency repair services
- Replacement of defective components
- Compliance with the manufacturer's specifications
Eligibility Criteria
Bidders must meet the following eligibility criteria:
- Be a registered entity with the requisite experience in providing maintenance services for AC systems.
- Possess valid licenses and certifications required for operating in this domain.
- Demonstrate prior experience in executing similar contracts, with references if required.
Technical Requirements
The technical requirements for this tender include:
- Provision of skilled technicians familiar with the specific makes and models of AC units mentioned.
- Must have adequate tools and equipment for maintenance and repair work.
- Adherence to safety regulations and best practice standards in all maintenance operations.
Financial Requirements
Bidders should provide appropriate financial documentation, including:
- Earnest Money Deposit (EMD) in the requisite format and amount specified within the tender documents.
- Submission of bank guarantee or performance security as specified upon award of contract.
Document Submission Details
All bids and related documents must be submitted in an electronic format through the designated procurement platform. Ensure all submissions are clearly labeled and adhere to the specified format requirements outlined in the tender documentation.
Special Provisions
This tender may include special provisions to encourage Micro, Small, and Medium Enterprises (MSEs) and startups. Eligible companies will receive benefits designed to promote participation and enhance competitiveness in bidding for government contracts.
Evaluation Process
Bids will be evaluated on various criteria, including:
- Compliance with technical specifications and requirements.
- Pricing structure and overall cost-effectiveness.
- Previous performance and reliability of service providers. The selection will follow a transparent evaluation mechanism, ensuring fairness and adherence to government procurement policies.
Delivery Locations
The services will be delivered across multiple locations within the Paradip Refinery and Township area. Bidders should account for logistics and accessibility when formulating their bids.
Contact Information
For clarifications or further information, bidders can contact the designated procurement office of Indian Oil Corporation Limited as listed in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
16 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with proven capabilities in providing maintenance services for AC systems. Bidders must hold valid licenses pertinent to the services offered and demonstrate experience through references from previous contracts. Compliance with the local regulations regarding services and contractor registration may also be required.
Bidders must present specific certificates in their bids, including business registration and relevant technical qualifications. Additionally, proof of having certified technicians capable of executing the maintenance contracts, along with evidence of previous contracts successfully completed in similar capacities, may be necessary.
The submission process for bids requires all documents to be submitted electronically via the designated procurement platform. Each submission must adhere strictly to the specified format outlined in the tender document to avoid disqualification, and all required documents must be included to validate the bid.
Bidders must prepare and submit an Earnest Money Deposit (EMD) as specified in the tender. Furthermore, a performance security or bank guarantee will be required upon contract award to ensure fulfillment of the contract terms. The proposal should also include a comprehensive breakdown of pricing for services offered.
Yes, this tender may include certain benefits tailored for MSEs and startups, encouraging their participation. Such provisions may entail reduced EMD, special considerations during the evaluation of bids, and support in obtaining necessary documentation, ensuring enhanced opportunities for smaller enterprises in securing government contracts.
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