Tender Title: AMC for Deputation of Expert Service Engineer

Tender Reference Number: c47c08db

Issuing Authority

The tender is issued by the Indian Oil Corporation Limited, under the oversight of the Ministry of Petroleum and Natural Gas.

Scope of Work and Objectives

The primary objective of this tender is to secure Annual Maintenance Contract (AMC) services for the deployment of expert service engineers from Analyzer Instruments Co Pvt Ltd. This contract involves the maintenance of the CO & CO2 ZKJ Analyser System installed at the MSQ unit of Mathura Refinery. The scope includes:

• First-Year AMC services
• Emergency service provisions
• Second-Year AMC services

The awarded bidder will ensure the operability of the analyzers, thereby contributing significantly to the operational efficiency and safety standards at the refinery.

Eligibility Criteria

To qualify for this tender, bidders must demonstrate:

• A proven record of previous engagements in similar service contracts.
• The capacity to mobilize technical expertise to site as and when required.
• Valid registration as a service provider, alongside compliance with all applicable regulations concerning environmental and safety standards.

Technical Requirements

Bidders must ensure that the deployed expert service engineers have:

• Relevant qualifications and certifications in analyzer maintenance.
• Experience with CO & CO2 ZKJ analyzer systems.
• Capability to perform emergency repairs and routine inspections as outlined in the tender specifications.

Financial Requirements

Participants must present:

• Financial statements demonstrating the ability to sustain contracts of similar magnitude.
• A breakdown of costs associated with both AMC services and emergency response.

Document Submission Details

All proposals and required documentation must be submitted electronically via the tender portal. Bidders are advised to ensure that all submission formats comply with clearly stated technical specifications. Non-compliance with documentation formats may lead to disqualification.

Special Provisions

This tender encourages participation from Micro, Small and Medium Enterprises (MSEs), providing incentives for local firms. Provisions are also in place for startups, supporting them in transitioning into this competitive sector.

Evaluation Process

The evaluation framework will assess:

• Compliance with eligibility criteria.
• Adherence to technical and financial requirements.
• Cost-effectiveness of the proposed solutions.

Bidders will be ranked based upon their ability to meet or exceed the outlined expectations.

Delivery Locations

Services will primarily be delivered at the Mathura Refinery MSQ unit. Bidders should confirm their understanding of the logistical requirements involved, ensuring timely mobilization of personnel and resources.

Contact Information

For further queries regarding this tender, bidders may direct their questions to designated contacts within the Indian Oil Corporation Limited. Additional response time may be required for inquiries.