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INDIAN OIL CORPORATION LIMITED Tender by Indian Oil Corporation Limited (GEM/2024/B/5652257)

Custom Bid for Services - PDI3S24255 Annual service rate contract ARC of expert service support for

Service
Qty:1
EST Bid: ₹3.6 Lakh
INDIAN OIL CORPORATION LIMITED Tender by Indian Oil Corporation Limited (GEM/2024/B/5652257)

Tender Timeline

Tender Issue
November 26, 2024 at 6:13 PM
Corrigendum
April 12, 2025 at 09:10 AM
Bid Extended to April 30, 2025 at 05:00 PM

Tender Title: Annual Service Rate Contract for Expert Service Support
Tender Reference Number: GEM/2024/B/5652257
Issuing Authority/Department: Indian Oil Corporation Limited, Ministry of Petroleum and Natural Gas

Scope of Work and Objectives

The tender for the Annual Service Rate Contract (ARC) aims to secure expert service support for the specialized Minebea Intec make load cell transmitters installed in the Paradip Refinery's PP unit. The primary objectives are to ensure operational efficiency, maintenance, and reliability of the instruments, which are critical for daily refining operations. The successful bidder will deliver comprehensive technical and maintenance services for these proprietary devices to ensure optimal functionality and compliance with predefined technical specifications.

Eligibility Criteria

Participants in this tender must meet the following eligibility criteria:

  • Registration as a legal entity in India
  • Proven experience in providing similar service support within the oil and gas sector
  • Necessary technical capabilities and qualified personnel
  • Additional documentation may be requested if a bidder seeks exemptions from experience or turnover criteria

Technical Requirements

Based on the scope outlined, the successful bidder must demonstrate competence in:

  • Conducting routine maintenance and emergency repairs of load cell transmitters
  • Accessing and managing technical documentation related to the specialized equipment
  • Employing industry best practices and adhering to safety and quality standards throughout the service.

Financial Requirements

Key financial requirements for bidders include:

  • Submission of a valid Earnest Money Deposit (EMD) alongside the technical bid
  • Annual turnover documentation for the past three years to verify eligibility for participation
  • Proposals must comply with financial stipulations that ensure competitive pricing based on the total value evaluation approach defined by the Indian Oil Corporation.

Document Submission Details

All bidding documents must be submitted electronically through the designated GEM portal. Participants must provide a comprehensive set of documents, including:

  • Technical and financial proposals
  • Applicable certifications such as ISO/quality management certifications
  • Additional documents supporting the bidder's eligibility and experience must also be uploaded as specified in the tender documents.

Special Provisions

The tender promotes inclusivity by providing benefits to:

  • Micro, Small, and Medium Enterprises (MSEs)
  • Startups, which can receive exemptions in certain eligibility criteria provided they substantiate their claims with sufficient documentation.

Evaluation Process

Bids will undergo a transparent evaluation process that includes:

  • Technical assessment to verify compliance with requirements
  • Financial evaluation based on the total value for comprehensive service packages offered
  • The potential to exceed minimum quality standards along with pricing considerations leads to the final selection.

Delivery Locations

The expected delivery and service support locations are primarily based in the Paradip Refinery, ensuring compliance with the operational mandates and safety regulations of the facility.

Contact Information

For additional details and clarifications regarding this tender, bidders can reach out through the GEM portal’s messaging feature. However, please refrain from direct contact unless specified and directed through official channels within the tender documentation.

Additional Information

Potential bidders are encouraged to download and review the detailed documents, including the "Scope of Work," "Pre Qualification Criteria," "Payment Terms," and "Penalties," linked below to ensure full compliance and understanding of the requirements.

By thoroughly preparing bids that comply with outlined parameters, participants can enhance their chances of being awarded this crucial service contract.


General Information

Item Category
Custom Bid for Services - PDI3S24255 Annual service rate contract ARC of expert service support for Minebea Intec make load cell transmitters installed in PP unit of Paradip Refinery on proprietary basis
State

Financial Information

Estimated Bid Value
₹3,62,018.70
Bid Offer Validity
120 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
3 Days

Tender Documents

14 Documents
GeM-Bidding-7188293.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
BOQ DocumentBOQ COMPLIANCE
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER TECHNICAL
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Bidder Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

Bid Extended to April 30, 2025 at 05:00 PMModified on April 12, 2025 at 09:10 AM
Bid Opening April 30, 2025 at 05:30 PM

Frequently Asked Questions

The eligibility requirements include being a registered legal entity, demonstrating prior experience in providing maintenance services specifically in the oil and gas sector, and having qualified technicians skilled in handling load cell transmitters. Financial documentation, such as annual turnover, must be provided as part of the submission.

Bidders must provide essential certificates demonstrating their industry qualifications, including quality management certifications, technical certifications related to the service support offered, and any relevant safety certifications.

To participate, bidders should register on the GEM portal, complete the necessary forms, and ensure that all required documentation has been prepared for submission as outlined in the tender details.

Accepted document formats typically include PDF and Word files. Bidder documents submitted must ensure compatibility with the GEM submission portal to avoid administrative issues.

The technical specifications involve maintenance routines, emergency response strategies, and the quality standards necessary to ensure the operational efficiency of the Minebea Intec make load cell transmitters in the refinery environment.

Bidders must comply with established industry quality standards such as ISO certifications, ensuring all maintenance activities adhere to best practices in safety and environmental management during service delivery.

Compliance requirements include adherence to all safety regulations set forth by the Indian Oil Corporation, demonstrating past performance, and maintaining quality standards in all aspects of service provision aligned with industry regulations.

The Earnest Money Deposit (EMD) ensures commitment from bidders and varies based on the total service value proposed. Specific amounts and payment guidelines are detailed in the financial section of the tender documents.

Following bid acceptance, successful bidders may be required to furnish a performance security to assure the Indian Oil Corporation of their commitment to fulfilling the contract terms as agreed, usually set as a percentage of the total contract value.

Payment terms typically involve milestone payments based on the delivery of services and achievement of specified metrics in service level agreements. Compliance with invoicing regulations and timelines is imperative to receive payments.

Price evaluations are based on the overall total value of bids, focusing not only on the service fees but also on the proposer’s ability to meet standards and deliverables outlined in the scope of work.

Documents should be submitted electronically via the GEM portal using the designated bid submission features provided therein, ensuring that all required documentation is attached as specified.

Details regarding key timelines and deadlines should be referenced in the GEM portal and tender documents, specifically noting submission windows and dates for bid opening.

The evaluation process is structured to assess both qualitative and quantitative factors, including the technical capacity of bidders and the financial offers, culminating in a total value analysis for the final selection.

Results will be communicated through the GEM portal following the completion of the evaluation process, ensuring all bidders receive timely notifications regarding bid outcomes and subsequent contract invitations.

MSEs are provided with opportunities for exemptions concerning experience criteria, encouraged to showcase their capabilities through innovation or specialized services, which positions them favorably in the evaluation process.

Startups can benefit from relaxed eligibility criteria related to prior experience and turnover metrics, provided they demonstrate innovative capabilities and sufficient technical expertise through the documentation submitted.

This tender supports ‘Make in India’ policies by promoting indigenous services and encouraging local entrepreneurs to participate and fill critical skill gaps in the oil and gas domain while contributing to national growth objectives.

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